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Scandic CH

★★★★·8.5/ 10Recommended
SScandic·Scandic Friends·Hotels
📍Nygatan 45 · Gävle ↗
📞0013055670534
Check-in 04:00 PM / out 12:00 PM
Fitness facilities (surcharge)Family roomsLift / ElevatorLuggage storageFacilities for disabled guestsSaunaAll 19 facilities +
Review
Official

The West Hotel opened in December, 2014. It is located on the west-side of Collins Avenue across the street from the beach and our Oceanfront Hotel - within easy walking distance to the Surfside Business District. Our West Hotel is the perfect choice for guests seeking exceptional value for a hotel in Surfside and Bal Harbour. The West Hotel offers a pool and sun-deck on the roof of the hotel and visitors are invited to use the restaurant, spa and beach services at the Oceanfront Hotel or the pool amenities at the nearby Surfside Community Center. The Town of Surfside is an oceanfront community conveniently located between Miami Beach and Bal Harbour on one of the nicest stretches of beach. Resort fee: USD 27. 75 per accommodation, per night. The resort fee includes:Beach loungers, Beach towels, Nearby fitness center access, Internet access

04

Guest scores & sentiment

From 674 guest reviews · multi-source · as of 2026-07-04

Guests praise the central location, clean rooms, and excellent breakfast. Common complaints include service issues like broken elevators and understaffed reception, controversial fees for early check-in and coffee, expensive and tight parking, and occasional maintenance problems.

Dimension scores · cross-source

Location9.2
Facilities8.4
Cleanliness8.4
Surroundings8.4
Service8.2
Value7.6
＋ PraisedExcellent location · Comfortable beds · Good breakfast · Clean and modern rooms
－ ComplaintsPoor soundproofing · Lack of AC or ventilation · Some facilities worn · Occasional hygiene issues

KEYSuitable for travelers prioritizing location and breakfast. Book parking in advance, expect potential elevator delays, and be aware of extra fees.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient?＋
It is extremely convenient, located next to Gävle Central Station and minutes from Stortorget. The location dimension scores a high 9.2.
diningHow is the breakfast?＋
Breakfast is highly praised by guests across all segments, including business and family travelers, and is listed as a key pro.
roomWhat are the room facilities? Is there air conditioning?＋
Rooms are clean and modern with LCD TVs and work desks. However, some guests note a lack of air conditioning and older facilities.
serviceHow is the front desk service efficiency?＋
Service scores 8.2/10. While generally professional, some guests report understaffing and controversies over early check-in fees.
facilityDoes the hotel have a gym and sauna?＋
Yes, it offers fitness facilities (surcharge) and a sauna. Facilities score 8.4, though some guests noted hygiene issues in the gym during summer.
policyWhat are the check-in and check-out times?＋
Check-in is at 16:00 and check-out at 12:00. Members Level 3+ may have possible late checkout benefits depending on availability.
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