Search cities, hotels, brands…
1 / 24

Palazzo Firenze by Baglioni Hotels & Resorts

★★★★★·9.4/ 10Excellent
·Hotels
1700 opened· 24 rooms· Check-in 02:00 PM / out 12:00 PM
Electric bicycle charging stationGuest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageAll 79 facilities +
Review
Official

Palazzo Firenze by Baglioni Hotels & Resorts offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Services offered by car hire and shuttle at the hotel ensure effortless exploration of Florence. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Palazzo Firenze by Baglioni Hotels & Resorts, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Palazzo Firenze by Baglioni Hotels & Resorts is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. At Palazzo Firenze by Baglioni Hotels & Resorts, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a coffee or tea maker and mini bar at your disposal. Palazzo Firenze by Baglioni Hotels & Resorts offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. Begin your holiday on a high note. At Palazzo Firenze by Baglioni Hotels & Resorts, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Palazzo Firenze by Baglioni Hotels & Resorts provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the massage and find warmth and relaxation.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime location, historic elegance, and exceptional personalized service. Common complaints include outdated room facilities (AC, shower pressure), poor soundproofing, small rooms, and occasional booking communication issues.

Dimension scores · cross-source

Cleanliness9.6
Rooms9.5
Surroundings9.4
Service9.1
Location9.0
Facilities8.8
Value8.1
PraisedExceptional personalized service and welcome amenities · Beautiful historic architecture and elegant decor · Prime location for walking exploration · Professional, enthusiastic, and responsive staff
ComplaintsOutdated or malfunctioning room facilities · Small rooms or limited views in some cases · Poor shower experience (pressure/temperature) · No irons provided in rooms

KEYIdeal for culture seekers valuing service. Verify room conditions beforehand; those sensitive to noise or hardware age should choose carefully.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location convenient?
Yes, rated 9.0/10. It is centrally located in a quiet, elegant environment, perfect for exploring Florence's historical sites.
serviceHow is the quality of service?
Highly praised with a 9.1 score. Guests highlight exceptional personalized care, such as handwritten notes and welcome amenities.
coupleIs it suitable for couples?
Highly recommended. 97 couple travelers praised the historic charm and personalized service, often receiving champagne welcomes.
familyIs it convenient for families with children?
Welcome. 37 family guests appreciated the warm staff and spacious rooms, but note some rooms lack coffee machines and breakfast options may vary.
roomWhat are the room facilities like?
Rated 9.5/10 overall, but inconsistent. Some rooms have outdated AC or low shower pressure, so verify specifics when booking.
diningIs the breakfast good?
Breakfast is highly rated for its variety and taste. The hotel also offers award-winning wines from the Pinchiorri winery.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →