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Hotel Smart Plaza

★★★·9.0/ 10Recommended
·Hotels
📍191 , Road No. 4, Street No. 9 · New Delhi ↗
Health or beauty spa nearby24-hour front deskLuggage storageExpress check-in/check-outFree WiFiExpress check-inAll 23 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise high value, airport proximity, friendly staff, and clean rooms, ideal for layovers. Complaints focus on hygiene issues (stains, bugs), poor maintenance, slow Wi-Fi, mediocre breakfast, noise, and misleading photos.

Dimension scores · cross-source

Service8.7
Value8.4
Location8.4
Rooms8.3
Facilities8.3
Cleanliness8.3
Wi-Fi7.9
＋ PraisedFriendly and helpful staff · Great value for money · Convenient airport location · Clean and quiet rooms
－ ComplaintsSlow Wi-Fi · Occasional maintenance issues · Compact room size · Isolated hygiene and noise concerns

KEYSuitable for budget travelers or airport layovers. Check room hygiene and Wi-Fi speed; manage expectations for breakfast and noise levels.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient for the airport or attractions?＋
Centrally located near the airport and Aerocity, ideal for layovers. Close to DLF Cyber City, but verify address details beforehand.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: High value (8.4), friendly staff (8.7), airport proximity. Cons: Hygiene issues, poor maintenance, slow Wi-Fi (7.9), noise, and mediocre breakfast.
roomHow are the room facilities and services?＋
Rooms feature memory foam beds, fireplaces, and LED TVs (8.3 rating). 24-hour room service and free Wi-Fi are available, though Wi-Fi speed varies.
familyAre children allowed? Is it suitable for families?＋
Children are not allowed per policy. This hotel is not suitable for families with children and caters primarily to adult travelers.
diningWhat about breakfast? Is there an extra charge?＋
Breakfast is available for a surcharge. Reviews indicate mixed quality, so those with high dining expectations might prefer other options.
serviceHow is the front desk service and staff attitude?＋
Staff service is highly praised with an 8.7 score. The front desk offers helpful tour and ticket assistance, a key highlight for solo travelers.
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