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Mercure Newcastle

★★★★·7.7/ 10Good
·Hotels
2001 opened · 2023 renovated· 131 rooms· Check-in 02:00 PM / out 11:00 AM
Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 47 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Mercure Newcastle. Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage. Craving relaxation? Make the most of your stay at the Mercure Newcastle with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Mercure Newcastle, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms within the hotel, a refrigerator and instant tea is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Mercure Newcastle. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Be sure to drop by the pool at hotel at least once during your stay.

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Guest scores & sentiment

From 612 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location, friendly staff, and comfortable beds. Major complaints involve difficult parking, outdated facilities, poor soundproofing, and inconsistent cleanliness.

Dimension scores · cross-source

Surroundings9.2
Location8.1
Service8.0
Cleanliness7.6
Rooms7.5
Value7.3
Facilities7.1
PraisedPrime location · Friendly staff · Comfortable beds · Good breakfast
ComplaintsDated facilities · Hygiene issues · Noise disturbances · Paid/limited parking

KEYSuitable for those prioritizing location and dining. Verify parking in advance and inspect room hygiene due to aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location? What is nearby?
Located in the heart of Newcastle near the coast and nightlife. It scores 8.1/10 for location, praised for its convenience and access to city attractions.
diningWhat are the breakfast and dining options like?
The hotel features a restaurant and bar serving breakfast and all-day menus. Dining is a highlight, with positive feedback on breakfast quality from families and couples.
pros_consWhat are the main pros and cons?
Pros: Prime location (8.1), friendly staff (8.0), comfortable beds, good food. Cons: Difficult/expensive parking, outdated facilities, poor soundproofing, and inconsistent cleanliness.
roomHow are the room facilities and services?
Features 131 refurbished rooms with free Wi-Fi, AC, and smart TVs. Room comfort scores 7.5/10, but some guests note outdated fixtures or maintenance issues.
familyIs this hotel suitable for families with children?
Children are allowed. Families appreciate the friendly staff and location, with some rooms offering toys. However, noise insulation and limited parking can be concerns.
policyWhat are the check-in and check-out times?
Check-in is at 14:00 and check-out is at 11:00. A 24-hour front desk is available for assistance.
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