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TÓTEM Madrid, a Small Luxury Hotel of the World

★★★★·8.7/ 10Recommended
SSmall Luxury Hotels of the World·Hilton Honors·Hotels
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 65 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at TOTEM Madrid, a Small Luxury Hotel of the World. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discover the wonders of Madrid with ease by utilizing the services provided by car hire and shuttle. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the TOTEM Madrid, a Small Luxury Hotel of the World with convenient amenities like room service and daily housekeeping at your disposal. Begin your day with a scrumptious on-site breakfast available each morning at TOTEM Madrid, a Small Luxury Hotel of the World. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting massage before you depart. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the prime Salamanca location, exceptional staff service, and high-quality dining. Main complaints involve small, cramped rooms, dated decor in some areas, hygiene details, high prices, and lack of amenities like cribs.

Dimension scores · cross-source

Location9.8
Value9.4
Service9.3
Cleanliness9.3
Surroundings9.2
Facilities9.1
PraisedPrime safe location · Attentive professional service · Excellent dining and bar · Quiet upscale atmosphere
ComplaintsSmall room size · Cluttered furniture · Slippery shower floor · Slow Wi-Fi

KEYSuitable for those valuing location/service over space. Check room size carefully; not ideal for families needing cribs or noise-sensitive guests.

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