FlyerKeyThe guest's hotel playbook

.site-header { position: static; } .site-header .nav-inner { flex-wrap: wrap; } .site-header .nav-inner noscript { display: contents; } .site-header [data-testid=language-switcher] { display: none; } .site-header .nav-toggle, .site-header .nav-links { display: none; } .fk-noscript-navigation { display: flex; flex: 0 0 100%; order: 3; flex-wrap: wrap; gap: 12px 24px; } .fk-noscript-navigation details { flex: 1 1 180px; min-width: 0; } .fk-noscript-navigation summary, .fk-noscript-navigation a { padding: 12px 4px; cursor: pointer; } .fk-noscript-navigation .nav-panel { display: block; position: static; width: auto; max-width: none; margin: 0; padding: 12px; opacity: 1; visibility: visible; transform: none; box-shadow: none; } .fk-noscript-navigation .nav-panel::before { display: none; } .fk-noscript-navigation .nav-panel-cols { display: grid; gap: 12px; } .fk-noscript-navigation .nav-panel-col { min-width: 0; } .fk-noscript-navigation .nav-panel-col a { padding: 12px 4px; } .fk-noscript-navigation .nav-panel-feat { display: none; }

Destinations

By region

Asia Europe North America Oceania Middle East

Popular cities

Hong Kong Tokyo Rome London New York Dubai

By theme

When to go Visas Sights Dining

Plan your destination

Find the right area to stay

Explore countries and cities, then compare hotels by district.

See Hong Kong hotels →

Stays & Status

Stays

HotelsBy city / district BrandsBy hotel group GroupsBrands & programmes

Membership & cards

Loyalty programsTiers & benefits Credit cardsHotel co-brand

Make the most of your status

Compare membership benefits

Review programme requirements and benefits before checking current match or challenge offers.

Explore status matching →

Air

Air travel

AirlinesBy alliance / region AlliancesOneworld / Star / SkyTeam LoungesAirport access & facilities

Tools & cards

Flight & miles tools Credit cardsTransferable points

Plan your flight

Compare flight and award options

Explore award availability, points requirements and seat information before choosing a flight.

Tools

① Membership

Status match Points earnings calculator

② Points

Award stay value Transfer partners

③ Air

Flight award tools Flight & miles tools Car rental

Before you use points

Understand your options

Compare reference prices and points requirements. Estimates depend on your inputs and availability.

Explore the tools →

Discover ✦ Ask

Search cities, hotels, brands…

1 / 24

Balam Suites

8.1/ 10Recommended

·Hotels

📍Calle 10 norte Entre av 15 y 20 · Playa del Carmen ↗

Air conditioningSwimming poolFamily roomsSafety deposit boxParkingTerraceAll 26 facilities +

04

Guest scores & sentiment

From — guest reviews · multi-source

Dimension scores · cross-source

Location9.2

Value8.0

Service7.9

Rooms7.7

Cleanliness7.6

Facilities7.4

Wi-Fi7.2

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

Book on FlyerTrip →

R

Room types · 29

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Quadruple Room

Deluxe Quadruple Room

2 × Double bed35 ㎡up to 4

This quadruple room's special feature is the rooftop pool. The quadruple room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The quadruple room features a mini-bar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds.

Rates / book on FlyerTrip →

Deluxe Quadruple Room

Deluxe Quadruple Room

2 × Double bed35 ㎡up to 4

Guests will have a special experience as the quadruple room features a rooftop pool. The quadruple room's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The quadruple room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Rates / book on FlyerTrip →

Superior Double Room

Superior Double Room

1 × Extra-large double bed (Super-king size)29 ㎡up to 2

The rooftop pool is the standout feature of this double room. The double room's kitchen, which has kitchenware and a microwave, is available for cooking and storing food. The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Rates / book on FlyerTrip →

Deluxe Studio

Deluxe Studio

1 × Extra-large double bed (Super-king size)28 ㎡up to 2

This suite's standout feature is the rooftop pool. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchen, which has kitchenware and a microwave, is available for cooking and storing food. The suite offers a mini-bar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Rates / book on FlyerTrip →

Superior Double Room

Superior Double Room

1 × Extra-large double bed (Super-king size)23 ㎡up to 2

Guests will have a special experience as the double room features a rooftop pool. The double room's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Rates / book on FlyerTrip →

Double Room

Double Room

1 × Double bed22 ㎡up to 2

The rooftop pool is the standout feature of this double room. The double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The double room's kitchen, which has kitchenware and a microwave, is available for cooking and storing food. The double room provides a mini-bar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Rates / book on FlyerTrip →

Standard Double Room

Standard Double Room

1 × Queen bed22 ㎡up to 2

This double room's special feature is the rooftop pool. The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The double room's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The double room features a mini-bar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.

Rates / book on FlyerTrip →

Superior Double Room

Superior Double Room

1 × Extra-large double bed (Super-king size)22 ㎡up to 2

Guests will have a special experience as this double room provides a rooftop pool. The double room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The double room's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The double room features a mini-bar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

Rates / book on FlyerTrip →

Deluxe Double Room

Deluxe Double Room

1 × Extra-large double bed (Super-king size)up to 2

The unit offers 1 bed.

Rates / book on FlyerTrip →

Deluxe Double Room

Deluxe Double Room

1 × Extra-large double bed (Super-king size)up to 2

The unit offers 1 bed.

Rates / book on FlyerTrip →

RoomDeluxe Double Room

Deluxe Double Room

1 × Extra-large double bed (Super-king size)up to 1

The unit has 1 bed.

Rates / book on FlyerTrip →

Deluxe Quadruple Room

Deluxe Quadruple Room

2 × Double bedup to 4

The unit offers 2 beds.

Rates / book on FlyerTrip →

RoomDeluxe Quadruple Room

Deluxe Quadruple Room

2 × Double bedup to 4

The unit offers 2 beds.

Rates / book on FlyerTrip →

RoomDeluxe Quadruple Room

Deluxe Quadruple Room

2 × Double bedup to 4

The unit has 2 beds.

Rates / book on FlyerTrip →

RoomDeluxe Quadruple Room

Deluxe Quadruple Room

2 × Double bedup to 4

The unit offers 2 beds.

Rates / book on FlyerTrip →

RoomDeluxe Quadruple Room

Deluxe Quadruple Room

2 × Double bedup to 4

The unit offers 2 beds.

Rates / book on FlyerTrip →

RoomDeluxe Quadruple Room

Deluxe Quadruple Room

2 × Double bedup to 4

The unit offers 2 beds.

Rates / book on FlyerTrip →

RoomDeluxe Quadruple Room

Deluxe Quadruple Room

2 × Double bedup to 4

The unit offers 2 beds.

Rates / book on FlyerTrip →

Double Room

Double Room

1 × Double bedup to 2

The unit has 1 bed.

Rates / book on FlyerTrip →

Standard Double Room

Standard Double Room

1 × Queen bedup to 2

The unit offers 1 bed.

Rates / book on FlyerTrip →

Standard Double Room

Standard Double Room

1 × Queen bedup to 2

The unit offers 1 bed.

Rates / book on FlyerTrip →

Superior Double Room

Superior Double Room

1 × Extra-large double bed (Super-king size)up to 2

The unit offers 1 bed.

Rates / book on FlyerTrip →

RoomSuperior Double Room

Superior Double Room

1 × Double bedup to 2

The unit has 1 bed.

Rates / book on FlyerTrip →

RoomSuperior Double Room

Superior Double Room

1 × Double bedup to 2

The unit offers 1 bed.

Rates / book on FlyerTrip →

RoomSuperior Double Room

Superior Double Room

1 × Queen bedup to 2

The unit has 1 bed.

Rates / book on FlyerTrip →

RoomSuperior Double Room

Superior Double Room

1 × Double bedup to 2

The unit has 1 bed.

Rates / book on FlyerTrip →

Superior Double Room

Superior Double Room

1 × Extra-large double bed (Super-king size)up to 2

The unit offers 1 bed.

Rates / book on FlyerTrip →

Superior Double Room

Superior Double Room

1 × Queen bedup to 2

The unit has 1 bed.

Rates / book on FlyerTrip →

Superior Queen Room

Superior Queen Room

1 × Extra-large double bed (Super-king size)up to 2

The unit has 1 bed.

Rates / book on FlyerTrip →