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Wyndham Royal Star Thermas Resort

★★★★
·Hotels
📍Rua Guarani, 01, Parque das Águas, Olímpia, SP, 15405-275 · Olímpia ↗
24-hour front deskNo accessible shuttleAccessible shuttleFree self parkingWheelchair accessible
Review
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise friendly staff, varied food, and lively animation. Major complaints include aging facilities, poor room hygiene, noise, and weak Wi-Fi. Experience varies significantly based on tolerance for wear and tear.

Dimension scores · cross-source

Service9.0
Value8.0
Location8.0
＋ PraisedFriendly and helpful staff · Responsive service · Good entertainment · Decent beach/pool area
－ ComplaintsOutdated and broken facilities · Poor hygiene · Poor food quality · Room maintenance issues

KEYSuitable for budget travelers valuing service over hardware. Avoid street-facing rooms and lower expectations for facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
Located near Laranjais Thermal Springs, close to Valley of the Dinosaurs and Hot Beach Olímpia. Location dimension score is 8.0.
diningIs the dining varied and tasty?＋
Guests generally praise the varied and tasty food. However, some reviews mention limited options or quality issues, so try it yourself.
serviceAre the staff friendly and helpful?＋
Yes, staff are praised as friendly and helpful. Service dimension score is 9.0, with many guests highlighting the energetic animation team.
roomWhat is the condition of the rooms and hygiene?＋
Facilities are aging, with some reports of mold, stains, or cleaning issues. Rooms have shared kitchens and free Wi-Fi, but hygiene varies.
facilityWhat are the main facilities? Is parking convenient?＋
Offers free self-parking, 24-hour front desk, and wheelchair accessibility. Free Wi-Fi is available, though some guests report weak signals.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 14:00, check-out at 12:00. Pets are not allowed. Children are welcome, but some street-facing rooms may have noise issues.
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