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Mercure Karpacz Skalny

★★★·8.9/ 10Recommended
·Hotels
📍Ul Obroncow Pokoju 5, Karpacz, Lower Silesian, 58-540 · Karpacz ↗
📞0048327462800
100 rooms· Check-in 02:00 PM / out 12:00 PM
Annual carbon offsetsSustainability/community reinvestment (10% revenue or more)Arcade/game roomComprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsAll 90 facilities +
Review
Official

The three-star Mercure Karpacz Skalny hotel is located at the foot of the picturesque Karkonosze Mountains, just 328 yards (300 m) from the city center. The hotel has 146 newly renovated, comfortable en-suite rooms with Internet access, satellite TV and a telephone. The restaurant serves regional, Polish and international dishes. Hotel guests can also make use of the Wellness&Fitness Center with its indoor pool, barbecue area, children's playground and large car park.

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Guest scores & sentiment

From 254 guest reviews · multi-source · as of 2026-07-11

Guests praise the location, spacious clean rooms, and excellent family facilities like the pool and play areas. Breakfast is highly rated for variety and taste. Common complaints include aging decor, poor soundproofing causing noise issues, and slow service or long waits for meals during peak times.

Dimension scores · cross-source

Facilities9.3
Location9.0
Surroundings9.0
Cleanliness8.8
Service8.6
Value8.2
＋ PraisedExcellent child facilities · Abundant and tasty breakfast · Warm and suitable pool water · High cleanliness standards
－ ComplaintsDated room facilities · Poor sound insulation · Slow front desk service · Parking fees or shortage

KEYIdeal for families and hikers. Avoid dining peaks on weekends; check soundproofing if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What activities are nearby?＋
With a location score of 9.0, it offers easy access to hiking trails and downhill skiing.
diningHow is the breakfast? Is there an extra charge?＋
The buffet breakfast is highly praised for its variety and taste, but please note it incurs an additional surcharge.
familyIs this hotel suitable for families with children? What facilities are available?＋
It features excellent family facilities like an indoor pool and arcade. However, please verify age restrictions as the data indicates 'children_allowed' is false.
roomAre the rooms spacious and clean?＋
Guests frequently praise the spaciousness and cleanliness, with a cleanliness score of 8.8. Some note that facilities may appear aged.
serviceIs the service responsive? Are there long waits on weekends?＋
Service scores 8.6 with express options, but expect longer wait times for meals and slower response during peak weekend hours.
facilityDoes the hotel have spa or fitness facilities?＋
Yes, it features a full-service spa, health club, sauna, and indoor pool, boasting a high facility score of 9.3.
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