Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-23

Guests praise the luxury, personalized service, and expert guides. Facilities are comfortable, food is excellent, and wildlife viewing is outstanding. No significant complaints found.

Dimension scores · cross-source

Wi-Fi10.0

Value10.0

Service10.0

Location10.0

Rooms9.9

Facilities9.8

Cleanliness9.8

＋ PraisedExceptional butler & staff service · Luxurious tents & private decks · Knowledgeable guides & prime wildlife viewing · Customized dining & unlimited drinks

－ ComplaintsFrequent staff check-ins · Packed schedule limits relaxation · Premium pricing · Extra charge for camel rides

KEYIdeal for luxury seekers valuing personalized service. Plan ahead to utilize expert guides.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room

2 × Twin bed / 2 × Double bed / 1 × Queen bed20 ㎡up to 2

The double room has private bathroom fitted with a bath and a shower.

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Deluxe Triple Room

1 × Twin bed / 1 × Double bed20 ㎡up to 3

The triple room includes a private bathroom fitted with a bath and a shower. The triple room offers a tea and coffee maker. The unit has 2 beds.

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Deluxe Twin Room

4 × Twin bed20 ㎡up to 4

The twin room features private bathroom equipped with a bath and a shower. The unit offers 4 beds.

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Facilities · 27

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsCar hireParkingTerraceSki storageShuttle service (additional charge)Evening entertainmentOutdoor furnitureFruitsInternet accessJapanese gardenNo accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availableCharcoal grillSelf parking (surcharge)Ski storageSnow sports gearAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleFree wired internetNon-smoking roomsRoom service