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Umbral, Curio Collection By Hilton

★★★★·9.4/ 10Excellent
CCurio Collection by Hilton·Hilton Honors·Hotels
Check-in 15:00 / out 12:00
Fitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolLift / ElevatorLuggage storageAll 75 facilities +
Review
Official

我们的精品酒店位于历史中心,可追溯到1924。大都会大教堂和国家艺术博物馆都在我们步行15英里范围内。探索我们的艺术画廊、屋顶游泳池和露台、悬挂花园、迷你影院、图书馆和黑胶唱片收藏。我们的体验策划师随时为您定制行程。

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Umbral, Curio Collection by Hilton · 希尔顿金卡入住报告(2025年1月)

  • 乞丐房小小地升级了
  • 非自助,水果+果汁+咖啡+酸奶+麦片+面包,没有肉,标价:MXN230
  • 这次试了试Paxia的非tasting菜单,好吃哭了,比很多米其林好吃,环境也不错
  • THC标准入住是12:00pm,11:30am到酒店直接入住,说可以等到12点给更大的房间,但是由于我一个人住因此没必要
2025-01-30

****7863d · 2025-01-30 · Source ↗

Umbral, Curio Collection by Hilton · 希尔顿金卡入住报告(2024年11月)

  • 一份,水果+果汁+咖啡+酸奶+麦片+面包,没有肉,标价:MXN230
  • 在paxia吃了tasting menu+一杯酒正好用完,味道不错
2024-12-02

****7863d · 2024-12-02 · Source ↗

Umbral, Curio Collection by Hilton · 希尔顿钻石入住报告(2023年2月)

  • 免费早餐一般,大概就是面包+水果+酸奶
  • 位置极佳,紧邻国家宫和墨西哥主座教堂,往西走是著名的步行街,基本到哪都很方便。
  • 服务很好,工作人员都会说英语,一进来就有小哥帮忙免费拎行李。
  • 房间还蛮大的,还附赠了墨西哥点心。屋外走廊是黑暗的进狱系风格+玻璃地板,个人觉得还挺酷炫的,可能对恐高症患者不太友好吧。
2023-04-20

****df9a1 · 2023-04-20 · Source ↗

See all 3 reports →
04

Guest scores & sentiment

From 250 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, historic design, and exceptional staff service, especially the rooftop. Complaints focus on windowless rooms causing claustrophobia, poor soundproofing from streets and restaurants, and pool issues regarding size and temperature.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Surroundings8.2
Cleanliness7.6
Facilities7.3
PraisedExcellent location near attractions · Attentive and friendly staff · Unique historic architecture and vibe · Great rooftop restaurant and bar
ComplaintsSome rooms are windowless · Poor soundproofing · Insufficient heating in winter · Small pool size

KEYIdeal for location-focused travelers. Request non-street rooms to reduce noise, verify window availability, and lower expectations for the pool.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in the historic downtown, steps from Zocalo and the Cathedral. It scores 9.0 for location, praised for its cultural immersion. (Basis: intro, dimensions, reviews)
pros_consWhat are the main pros and cons?
Pros: Prime location, exceptional staff, unique historic design, charming rooftop. Cons: Some windowless rooms, poor soundproofing, and pool facilities may disappoint. (Basis: reviews, summary_zh)
serviceHow is the service quality?
Service scores 9.0, with guests praising the enthusiastic and professional staff. Offers concierge, 24h front desk, and room service. Recommendation rate is 99%. (Basis: dimensions, reviews, recommend_rate)
facilityWhat about the pool and fitness facilities?
Features a heated pool, hot tub, and fitness center (surcharge). Note: Facilities score 7.3; some guests report the pool is smaller or cooler than expected. (Basis: facilities, dimensions, reviews)
roomAre rooms well-equipped? Are there windowless rooms?
Rooms include TV, fridge, and AC. Windowless rooms exist; some guests find them claustrophobic. It is recommended to book a room with a window. (Basis: intro, reviews, cons)
diningWhat are the breakfast and dining options?
Offers continental breakfast, on-site restaurant, and coffee shop. Some families noted limited hot options. The rooftop is charming but service can be inconsistent. (Basis: intro, facilities, segments)
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