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HF Fénix Lisboa

★★★★·9.0/ 10Recommended
·Hotels
1959 opened · 2012 renovated· 192 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 47 facilities +
Review
Official

HF Fenix Lisboa Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Experience the wonders of Lisbon with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Traveling with minimal baggage is achievable at HF Fenix Lisboa Hotel, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature room service, allowing you to unwind and make the most of your visit. Each accommodation at HF Fenix Lisboa Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of mini bar can be found. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.

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Guest scores & sentiment

From 614 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location near metro and friendly staff, with generally good breakfast. Common complaints include outdated decor, poor soundproofing causing traffic noise, dark rooms, and occasional maintenance or hygiene issues.

Dimension scores · cross-source

Location9.0
Cleanliness8.6
Value8.4
Service8.4
Facilities8.2
Rooms8.1
+ PraisedConvenient transport · Excellent breakfast · Friendly staff · Spacious and clean rooms
- ComplaintsPoor heating · Aging facilities · Inconsistent service · Laundry issues

KEYIdeal for transit-focused travelers. Avoid street-facing rooms if noise-sensitive.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
The hotel boasts a prime location with a metro stop just steps away, scoring 9.0/10 for location. Guests praise the easy access to Lisbon's attractions and nearby shopping and entertainment venues.
diningWhat are the breakfast and dining options like?+
The Espaço Jardim Restaurant serves Portuguese and European dishes all day. Breakfast is highly rated for its variety and quality, with guests enjoying Nespresso coffee on the garden terrace.
roomHow are the room facilities and soundproofing?+
While advertised as soundproofed, reviews indicate mixed experiences. Some guests report poor soundproofing with traffic noise, dark rooms, and outdated facilities. Those sensitive to noise should verify room conditions.
serviceHow is the staff attitude and professionalism?+
Staff friendliness and professionalism are highlights, with a service score of 8.4/10. Guests frequently praise the welcoming front desk and breakfast staff, though rare instances of cold service were noted.
familyIs this hotel suitable for families with children?+
The hotel welcomes children with family rooms and supervised activities. Guests appreciate spacious rooms and rich breakfast, but note potential issues with outdated facilities, AC noise, and bathroom drainage.
businessIs it convenient for business travelers to work here?+
Rooms feature work desks and free WiFi, suitable for business. However, some guests reported unstable WiFi or slow speeds affecting remote work. The prime location facilitates attending city business events.
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