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Sheraton Sanya Resort

★★★★★·8.5/ 10Recommended
·Resorts
2003 opened · 2018 renovated· Check-in 03:00 PM / out 12:00 PM
Outdoor poolHigh-speed WiFiFitness centerBeach shuttleFree parkingAll 89 facilities +
Review
FlyerKey verdict

A premier Yalong Bay resort ideal for IHG Platinum members seeking lounge access, though cash rates offer poor value compared to point redemptions.

Official

Experience an abundance of unparalleled facilities and features at Sheraton Sanya Resort. Car hire offerings at the hotel enhance the ease of discovering Sanya. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and express check-in or check-out. Craving relaxation? Make the most of your stay at the Sheraton Sanya Resort with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. At Sheraton Sanya Resort, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms within the hotel, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Sheraton Sanya Resort. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At Sheraton Sanya Resort, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious rooms, lush grounds, excellent breakfast, and beach facilities. Common complaints include aging facilities, maintenance issues, poor soundproofing, and limited English proficiency among staff.

Dimension scores · cross-source

Surroundings9.6
Cleanliness9.4
Service9.3
Facilities9.2
Location8.8
Rooms8.2
Value7.8
+ PraisedBeautiful environment and beach · Warm and detailed service · Rich dining options · Good family facilities
- ComplaintsAging facilities · Poor soundproofing · Insufficient cleaning/maintenance · Communication barriers

KEYSuitable for families valuing space and dining. Bring translation apps, expect older facilities, and verify room details.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and surroundings?+
The hotel boasts a 9.6 environment score with lush tropical gardens and a private beach, praised for its superior location and tranquil atmosphere.
diningAre breakfast and dining options abundant?+
With five on-site restaurants and 24-hour room service, guests highly praise the abundant and tasty breakfast, though some couples noted occasional management issues.
familyIs this hotel suitable for families?+
Highly recommended. Families praise the vast gardens, quality beach, and pools. However, some note aging facilities and poor soundproofing in certain rooms.
coupleWhat special experiences or cautions are there for couples?+
Romance packages are available. Couples love the tropical gardens and beach but should check for missing sockets or odors in rooms, as beach service can sometimes be rude.
roomHow are the room facilities and comfort?+
Rooms score 8.2, known for being spacious with deep soaking tubs and free WiFi. However, some guests report aging facilities, AC issues, and unstable Wi-Fi.
serviceWhat is the level of service? Are there language barriers?+
Service scores 9.3 with enthusiastic staff. However, limited English proficiency among some employees causes communication barriers, despite multilingual staff availability.
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