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ME Madrid Reina Victoria by Meliá

Name: ME Madrid Reina Victoria by Meliá
Address: Plaza de Santa Ana, 14, Madrid, ES

★★★★·9.2/ 10Excellent

·Hotels

📍Plaza de Santa Ana, 14 · Madrid ↗

📞917016033·Official site ↗

Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 55 facilities +

Review

Official

Located in the heart of Madrid's Centro district, the 4. 5-star ME Madrid by Melia is just a short walk from iconic landmarks such as Puerta del Sol (3 minutes) and the Thyssen-Bornemisza National Museum (7 minutes). This stylish hotel offers 192 air-conditioned rooms, each equipped with an iPod docking station, LED television, and pillowtop bed with premium bedding. Guests can enjoy complimentary wired and wireless internet access, premium TV channels, and designer toiletries in the bathrooms. Recreational amenities include a health club and bicycle rentals. The hotel also provides convenient features like complimentary Wi-Fi, concierge services, and babysitting (surcharge). Savor Mediterranean cuisine at Ana la Santa, the hotel's restaurant and bar/lounge. Room service is available during limited hours, and a daily buffet breakfast is offered for a fee. Additional amenities include a business center, express check-in and check-out, and a roundtrip airport shuttle (surcharge). Self-parking is also available onsite (subject to charges).

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime Plaza Santa Ana location, stylish design, and exceptional staff service. Common complaints include small room sizes, weekend noise from the square, and occasional maintenance issues with showers or windows.

Dimension scores · cross-source

Location10.0

Service9.0

Facilities8.2

Cleanliness8.2

Surroundings8.2

Value8.0

＋ PraisedExcellent location · Attentive and friendly service · Welcome drinks/treats · Rich and tasty breakfast

－ ComplaintsNoise from plaza · Outdated facilities/poor maintenance · Hygiene issues · Language barriers

KEYIdeal for city-center nightlife lovers. Choose courtyard rooms for quiet; verify gym access in advance.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?＋

Located at Plaza Santa Ana with a perfect 10.0 score, it is steps from Puerta del Sol and museums, offering excellent connectivity.

pros_consWhat are the main guest reviews? What are the pros and cons?＋

With a 99% recommendation rate, guests love the location and service (9.0). However, some complain about small rooms, weekend square noise, and maintenance issues.

diningWhat dining options are available? How is the breakfast?＋

Features Ana La Santa restaurant for Mediterranean cuisine, a coffee shop, and snack bar. Breakfast is highly rated, with room service available from 8 am to midnight.

roomWhat are the room facilities and tech amenities?＋

Rooms feature audiovisual equipment, hydromassage showers, and adjustable lighting. Free Wi-Fi, UK/US plugs, and safes are provided. Soundproofing varies by room type.

facilityIs there a gym? Can I use it?＋

Fitness facilities are available for an additional charge. Note that some guests reported issues with gym booking communication, so please check with reception.

policyWhat are the check-in/out times? Are pets allowed?＋

Check-in is at 15:00 and check-out at 12:00. Pets are welcome with provided bowls and baskets. Private check-in/out services are available.

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Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Ultimate Me+ With Chill Out Lounge, Terrace And Jacuzzi

1 × Double bed / 1 × Sofa bed104 ㎡up to 2

Set over 2 floors, this suite offers a 360 degree view of the city and 2 terraces, one with great views over Plaza Santa Ana, sunbeds and a private lounge and the other with views of plaza del Ángel and hot tub. Free transfer is offered for guests staying in this duplex suite. It includes a DVD player, iPod dock and CD player with surround sound. The bathroom features a large bath and a double hydromassage shower. You can also make use the following ME+ special services: - Private check-in in the suite - Personalised "Aura" room service - Welcome amenities - Audio system with pre-loaded music selected by the guest - Packing and unpacking service - Ironing service (1 outfit per guest) - Priority access to the hotel facilities and bars - Wake-up call - Amenities for pets - Personal event planner service to organise events in the suite (DJ and décor carry a surcharge)

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Studio Me+ Plaza De Santa Ana Views

1 × Sofa bed / 1 × Large bed65 ㎡up to 2

These corner suites offer views over Plaza de Santa Ana and Plaza del Ángel. They feature a living room and a dining area for 6 persons, as well as a dressing room. The bathroom has a spa bath. There are 2 iPod docking stations with a surround sound system, and individual iPods can also be rented. There are 2 minibars, a Nespresso coffee maker and a Nintendo Wii. You can also make use of the following ME+ special services: - Private check-in in the suite - Personalised "Aura" room service - Welcome amenities - Audio system with pre-loaded music selected by the guest - Packing and unpacking service - Ironing service (1 outfit per guest) - Priority access to the hotel facilities and bars - Wake-up call - Amenities for pets - Personal event planner service to organise events in the suite (DJ and décor carry a surcharge)

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with_viewBeyond Me+ With Terrace

Beyond Me+ With Terrace

1 × Large bed60 ㎡up to 2

This suite features a private terrace with views of Plaza Santa Ana, a bedroom with king-size bed and bathroom with shower and whirlpool bathtub. It also has a 42-inch plasma-screen TV with Surrounding Home Cinema sound system, a desk with iPod connectivity, Nespresso machine, 2 minibars and safe with a built-in charger. It also includes personalised attention from the "Aura Experience" team and the special ME+ service.

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Beyond Me+ With Terrace And Jacuzzi

1 × Sofa bed / 1 × Large bed60 ㎡up to 2

These suites feature a terrace with great views over Plaza Santa Ana or Plaza del Ángel, sunbeds and dining table for 6 people. The bathroom features a large hydromassage shower, a large bath and a dressing table. They include 2 iPod docking stations with a surround sound system, 2 minibars and a Nespresso coffee maker. You can also make use the following ME+ special services: - Private check-in in the suite - Personalised "Aura" room service - Welcome amenities - Audio system with pre-loaded music selected by the guest - Packing and unpacking service - Ironing service (1 outfit per guest) - Priority access to the hotel facilities and bars - Wake-up call - Amenities for pets - Personal event planner service to organise events in the suite (DJ and décor carry a surcharge)

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Studio Me+ Courtyard Views

1 × Sofa bed / 1 × Large bed40 ㎡up to 2

This stylish suite has a minibar, CD player and air conditioning. It is located on the 6th floor and includes a separate lounge area. The bathroom features a large hydromassage shower. You can also make use the following ME+ special services: - Private check-in in the suite - Personalised "Aura" room service - Welcome amenities - Audio system with pre-loaded music selected by the guest - Packing and unpacking service - Ironing service (1 outfit per guest) - Priority access to the hotel facilities and bars - Wake-up call - Amenities for pets - Personal event planner service to organise events in the suite (DJ and décor carry a surcharge)

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Superior Me Balcony And Panoramic Views

1 × Large bed30 ㎡up to 2

This double room has a private balcony with views over the city. It includes a king-size bed, a minibar, Nespresso machine, iPod dock, and a DVD player. Free Wi-Fi is available. The bathroom has a large hydromassage shower and a dressing table. Rooms are located on the 5th and 6th floors.

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with_viewSuperior Me Plaza Del Ángel Views

Superior Me Plaza Del Ángel Views

1 × Large bed25 ㎡up to 2

Offering views of Plaza del Ángel, these rooms include a minibar, an iPod docking station, and a plasma-screen TV with a DVD player. They have feather duvets and large, luxurious pillows. The bathroom features a large hydromassage shower.

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Superior Me Plaza De Santa Ana Views

1 × Large bed25 ㎡up to 2

Offering views of Plaza Santa Ana, these rooms include a minibar, an iPod docking station, and a plasma-screen TV with a DVD player. They have feather duvets and large, luxurious pillows. The bathroom features a hydromassage shower.

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Always Me Courtyard Views

1 × Large bed / 2 × Single bed20 ㎡up to 2

Overlooking a courtyard, this minimalist room has elegant décor and includes a DreaMax bed and pillows, a home cinema system, an iPod docking station, and a plasma-screen TV with a DVD player. There are also US and UK plug sockets, ironing facilities, a minibar, a laptop safe with a built-in charger, and an adjustable coloured light system. Free Wi-Fi is available The bathroom has a large hydromassage shower. There are also speakers connected to the bedroom's TV. Additional services include: - Personalised "Aura" room service - Ice dispensor on each floor - Ipod, CD and DVD rental - Babysitting service (subject to availability) - Pet care service (additional charge) - Wake-up service - Laundry service (additional charge).

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Nearby & map

DiningSights

Paco Roncero

Creative · ★★ Michelin

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Displaying an elegant avant-garde aesthetic, this is a truly unique space... on the top floor of a nineteenth-century building!Here, where there is also a spectacular terrace, you can enjoy a culinary experience in the form of four menus, all with wine pairing options: Esencia laborables (available Thursday and Friday at lunchtime), Esencia (evenings and Saturdays, with the possibility of adding further dishes), the so-called Madrid, Madrid, Madrid and, finally, the so-called Gran Madrid. Chef Paco Roncero, who has an unwavering enthusiasm for olive oil, demonstrates his full creativity in his

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CEBO

Creative · ★ Michelin

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Located inside the luxurious and centrally located Hotel Urban, CEBO is run by Javier Sanz and Juan Sahuquillo, two young chefs who have enjoyed considerable success at their restaurants in Casa-Ibáñez (Cañitas Maite Gastro and Oba-). In this intimate and romantic setting, where high levels of service are very much to the fore, they look to explore in even greater detail the natural flavour of every ingredient (sourced from their own vegetable garden and small-scale producers around the country) with a focus on simplicity and superb technique, as highlighted in sauces that are perfectly balanc

316m

Deessa

Creative · ★★ Michelin

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Deessa is a restaurant like no other and is the gourmet standard-bearer of the Mandarin Oriental Ritz in Madrid. The incomparable dining room, exquisitely laid out in the Alfonso XIII salon overlooking the garden, is the perfect setting in which to savour the intrinsic beauty of the great Quique Dacosta’s exquisite culinary vision. This celebrated chef keeps a watchful eye on everything here, closely following the cuisine created by resident head chef Domenico Vildacci. Their elegant dishes exploring the flavours of the Mediterranean and the Extremadura region are showcased on two tasting menu

746m

Gofio

Contemporary, Regional Cuisine · ★ Michelin

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It was clear that Gofio’s cuisine needed a change of scenery and a larger space in which to give full rein to the cuisine of the Canary Islands, and at first glance it seems to have worked!The new premises, located in a street parallel to the ever-busy and bustling Gran Vía, is laid out on two floors with a private space at street level and the main dining room in the basement, in the style of a modern bistro with an open kitchen. The Tenerife-born chef at the helm, Safe Cruz, showcases the traditional flavours of the islands from a creative perspective on three tasting menus (Gofio Express, C

548m

Yugo The Bunker

Japanese · ★ Michelin

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If you’re unfamiliar with the concept of Japan’s traditional pubs (izakayas), you’ll be pleasantly surprised by Yugo, which replicates the feel of this typical aspect of Japanese daily life. The impeccable setting, featuring spaces with two distinct ambiences plus a sushi bar with a profusion of wood and decorative masks and flags, provides the backdrop for cuisine prepared to the minutest detail by Julián Mármol, who skilfully combines Japanese and Mediterranean cuisine while respecting the subtlety of the Far East. Everything stems from his use of the finest ingredients, resulting in a succe

720m

Chispa Bistró

Modern Cuisine · ★ Michelin

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A restaurant with an industrial vibe in the heart of the city’s Chueca district, featuring an open-view kitchen impressively and enthusiastically run by Juan D'Onofrio, a young Argentinian-born chef who is very happy with his life in Madrid.The aim of the contemporary cuisine here is to showcase the full nuances of the Mediterranean, to which the chef adds interesting Argentinian influences, with a strong focus on fire and the grill (all dishes pass over the coals or are smoked), and the use of aged fish and meat in which every flavour is emphasised. The à la carte, with the option of half por

811m

DSTAgE

Creative · ★★ Michelin

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The most striking thing about this restaurant housed in an industrial loft in the Salesas district of the city is how it embodies Vitoria-born chef Diego Guerrero's determination to be free to create, to surprise and to break down the barriers around our personal comfort zones. The high-ceilinged interior has a relaxed feel with its exposed brick walls, retro design features, internal patio and an open-view kitchen that maximises the connection between the chefs and their customers. There’s also an annexe (DSPOT Studio & Events) dedicated to creativity, research and event planning. Thanks to h

1.2km

Corral de la Morería Gastronómico

Modern Cuisine · ★ Michelin

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Home to the “world’s best flamenco tablao”, this historic venue is now enhanced by two highly distinct dining spaces: the Tablao restaurant, where you can dine while watching the live flamenco show; and a separate contemporary gastronomic space which is much quieter and has seating for just eight guests.In the latter, overseen by chef David García, the decor and service shine through, providing an impressive backdrop for a single, modern tasting menu (Compás) with a strong nod to the chef’s Basque origins. Another impressive feature here is the sublime wine cellar, which boasts a magnificent s

1.1km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

ME Madrid Reina Victoria by Meliá

Guest scores & sentiment

Room types · 9

Ultimate Me+ With Chill Out Lounge, Terrace And Jacuzzi

Studio Me+ Plaza De Santa Ana Views

Beyond Me+ With Terrace

Beyond Me+ With Terrace And Jacuzzi

Studio Me+ Courtyard Views

Superior Me Balcony And Panoramic Views

Superior Me Plaza Del Ángel Views

Superior Me Plaza De Santa Ana Views

Always Me Courtyard Views

Facilities · 55

Nearby & map