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Queens Hotel & Spa Bournemouth

★★★★·8.0/ 10Recommended
·Hotels
Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageSoundproof roomsAll 81 facilities +
Review
Official

A total of 109 units are available for guests' convenience. Moreover, there is a wireless Internet connection available on-site. Clients can enjoy the convenience of 24-hour reception. This property understands that accessibility is important to all guests. For this reason, it features wheelchair accessible guest rooms and is fully adapted for easy access. The car park may be useful to those arriving by car. This hotel follows environmentally sustainable practices. The hotel provides health and wellness services. Additional fees may apply for some services.

04

Guest scores & sentiment

From 288 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime location, comfortable beds, and friendly staff, with breakfast highly rated. Common complaints include aging facilities (noisy AC, faulty locks), inconsistent cleanliness, parking difficulties, and noise issues, detracting from the overall experience.

Dimension scores · cross-source

Location9.0
Cleanliness8.2
Service8.1
Value7.6
Surroundings7.4
Facilities6.9
+ PraisedExcellent spa service · Friendly and professional staff · Delicious and varied breakfast · Good value for money
- ComplaintsPoor soundproofing · Facility malfunctions · Parking fee disputes · Cleaning oversights

KEYSuitable for those valuing location/service over facility age. Check room status, bring earplugs, and allow extra parking time.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby amenities are there?+
With a location score of 9.0, it is steps from Bournemouth beach and near the town centre, theatre, and oceanarium. It offers convenient access to the airport and international centre.
diningWhat dining options are available and how are they rated?+
The Queen's restaurant offers highly rated buffet breakfast and dinner with fresh local ingredients. On-site coffee shop, fruits, and kid meals are also available, though some noted portion sizes.
facilityWhat fitness and leisure facilities does the hotel offer?+
It features a Wellness Club with a heated pool, jacuzzi, sauna, gym, and spa services. Facilities scored 6.9, with some guests noting occasional equipment faults or maintenance delays.
serviceHow is the staff attitude and professionalism?+
Service scored 8.1, with guests consistently praising the friendly, professional, and helpful staff. Specific employees like Amy, Emily, and Josh were frequently highlighted as major positives.
pros_consWhat is the overall guest sentiment and main pros/cons?+
With a 99% recommendation rate and 7.9 score, pros include location, comfort, and breakfast. Cons involve aging facilities (AC noise, lock issues), inconsistent cleanliness, parking difficulties, and noise.
familyIs this hotel suitable for families with children?+
Yes, it welcomes children and offers kid meals. Families appreciate the convenient location and comfortable beds, but note poor soundproofing in some rooms and firm crib mattresses.
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