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Holiday Inn Express Crestwood by IHG

★★·8.2/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2023-02-01 opened· 123 rooms· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 34 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Holiday Inn Express Crestwood By IHG. Maintain seamless communication using the complimentary Wi-Fi at hotel. Car hire offerings at the hotel enhance the ease of discovering Crestwood (IL). For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Holiday Inn Express Crestwood By IHG with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Holiday Inn Express Crestwood By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms boast in-room amusement features such as daily newspaper, television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience. Begin your day carefree at Holiday Inn Express Crestwood By IHG, as complimentary breakfast is offered for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Holiday Inn Express Crestwood By IHG, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 359 guest reviews · multi-source · as of 2026-07-19

Guests praise friendly staff, clean rooms, and convenient location near dining. Common complaints include inconsistent breakfast quality, outdated facilities, low water pressure, and occasional maintenance issues.

Dimension scores · cross-source

Cleanliness7.8
Surroundings7.8
Location7.8
Service7.7
Facilities7.7
Value7.3
PraisedExcellent location · Friendly and professional staff · Clean and tidy rooms · Modern and comfortable design
ComplaintsInconsistent breakfast quality · Room maintenance issues · Slow housekeeping response · Noise disturbances

KEYSuitable for those valuing service and location. Manage breakfast expectations and verify facility conditions.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located minutes from Midway Airport and near Robbins Metra Station, it offers easy access to downtown Chicago and abundant nearby dining, rated highly for location (7.8).
diningWhat is the breakfast situation like?
Breakfast has varied selections but can be inconsistent due to equipment failures or shortages. Diamond+ members have official breakfast perks.
familyIs this hotel suitable for families?
Children are allowed, but note that the pool is often closed for maintenance and some facilities are outdated. Family guests frequently mention breakfast consistency and maintenance issues.
businessHow is the experience for business travelers?
Business guests appreciate friendly staff and location, but some report hygiene details and tech issues. Service dimension scores 7.7.
coupleWhat should couples keep in mind?
Rooms are clean and staff are friendly, but couples may notice hygiene details like mold or facility issues like AC noise. Inspect the room upon arrival.
roomWhat are the room facilities and comfort level?
Rooms feature microwaves, fridges, TVs, and free Wi-Fi. Beds are comfortable and cleanliness scores 7.8, though some report low water pressure and worn carpets.
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