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Shangri-La Sydney

★★★★★·9.4/ 10Excellent
SShangri-La·Shangri-La Circle·Hotels
📍176 Cumberland Street, The Rocks · Sydney ↗
📞0061292506000·Official site ↗
Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 78 facilities +
Review
Official

Altitude Restaurant and Blu Bar (Level 36) hours may vary during holidays. Valet parking is AUD 135 daily for vehicles over 2. 1 meters high. Rollaway beds over New Year's Eve cost $550 per night (standard rooms) and $900 per night (Horizon Club Rooms and Suites). A 1. 85% surcharge applies to all credit card transactions (2. 3% for American Express). A credit card pre-authorization or full prepayment plus a $145 incidental deposit per night is required at check-in. Located 8 miles south of Sydney Kingsford Smith International Airport (SYD), this hotel offers 565 well-appointed rooms and suites, many with views of the Sydney Opera House and Harbour. Luxurious amenities include a business center, health club, spa, award-winning dining, meeting rooms, accessible facilities, 24-hour concierge service, and an indoor pool. Enjoy breathtaking city views from the 36th-floor bar.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Shangri-La Sydney · 住客入住报告(2026年4月)

  • 虽提到升级但仅在10楼，实际入住体感没有明显升级。
  • 早餐表现平平，比较一般。
  • 地理位置优越，可以欣赏到大桥和歌剧院的景观。
  • 房间空间较大，但装修属于上世纪风格，整体非常老旧。
2026-04-02

****3f77d · 2026-04-02 · Source ↗

See all 1 reports →
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04

Guest scores & sentiment

From 765 guest reviews · multi-source · as of 2026-07-03

Guests praise the stunning harbor views, prime location, and attentive staff. Common complaints include dated facilities, non-opening windows, high parking fees, and occasional service lapses like luggage delays or booking errors.

Dimension scores · cross-source

Cleanliness9.1
Location9.0
Surroundings9.0
Service8.9
Facilities8.7
Value8.1
＋ PraisedStunning views · Excellent service & surprises · Spacious & comfortable rooms · Convenient location
－ ComplaintsDated facilities · Inconsistent service · Crowded/limited breakfast · Cleaning issues

KEYIdeal for view-seekers. Be prepared for steep walks, confirm room details, and allow time for queues or aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location of Shangri-La Sydney? Is it convenient?＋
The location is prime near the Opera House with stunning views. However, the steep path from the station makes walking with luggage inconvenient.
diningWhat are the highlights of the hotel's breakfast and dining options?＋
Altitude Restaurant offers harbor views and highly praised breakfast. Some guests note high prices and crowding during peak hours.
familyIs this hotel suitable for families with children?＋
Yes, it offers family rooms, kid meals, and pools. However, some noted insufficient club dining for kids and steep terrain is hard for strollers.
businessHow is the experience for business travelers?＋
Business guests praise the service, harbor views, and comfort. Main complaints include expensive parking and lack of natural ventilation in some rooms.
coupleWhat is special or notable for couples staying here?＋
Couples love the stunning harbor views and comfortable beds, with some receiving upgrades. Note that facilities may appear slightly dated.
roomWhat are the room facilities and views like? Any downsides?＋
Rooms are spacious with marble bathrooms and some harbor views. Downsides include dated facilities and non-opening windows causing stuffiness.
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