Name: Protea Hotel by Marriott Bloemfontein Willow Lake
Address: 101 Henry Street, Willows, Bloemfontein, ZA

Property information · Agoda

Protea Hotel Bloemfontein Willow Lake provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Bloemfontein. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception assistance, including safety deposit boxes, to ensure guest satisfaction. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Start your day stress-free at Protea Hotel Bloemfontein Willow Lake as breakfast is made available for you on the premises. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

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Guest scores & sentiment

From 252 guest reviews · multi-source · as of 2026-07-11

Guests praise the exceptional, friendly staff and comfortable, clean rooms. Common complaints include small room sizes, lack of privacy in open showers, poor soundproofing, maintenance issues like a dirty pool, and high breakfast prices.

Dimension scores · cross-source

Location8.9

Rooms8.7

Cleanliness8.2

Service8.1

Value8.0

Facilities7.7

＋ PraisedExcellent location · Friendly and professional staff · Clean and comfortable rooms · Good food quality

－ ComplaintsNo elevator · Lack of basic amenities (fridge, etc.) · Hygiene issues (bugs, dirty carpets) · Small and outdated rooms

KEYIdeal for travelers valuing service. Confirm meal costs beforehand; avoid if privacy or space is critical.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋

Located on the border of King's Park with excellent safety and convenience (score 8.9). It is near Loch Logan Waterfront, Mimosa Mall, and Kingspark/Vodacom Stadium.

diningHow is the breakfast? Why do some find it expensive?＋

Breakfast tastes good (score 8.0), but many guests complain about high prices and misunderstandings regarding inclusion in the room rate. Confirm details when booking.

serviceIs the staff service good?＋

Excellent. Guests highly praise the friendly, professional, and attentive staff (service score 8.1). They are a major highlight of the stay.

roomAre the rooms large? How is the soundproofing?＋

Rooms are generally considered small with poor soundproofing (thin walls). Some feature open showers with less privacy. While bedding is comfortable, sensitive guests should choose carefully.

facilityWhat is the condition of the pool? Is it suitable for kids?＋

The pool has hygiene issues due to peacock feathers and droppings, and is small. Although children are allowed, aging facilities may affect family experience.

businessIs it suitable for business trips? Are there meeting facilities?＋

Highly suitable. It offers conference rooms, paid high-speed WiFi, and efficient staff support (high scores from business travelers). The unique zoo view adds interest, but note the soundproofing.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Guest Room, 1 King

1 × Extra-large double bed (Super-king size)4 ㎡up to 2

This modern room is decorated in neutral tones and has an in-room shower and separate toilet. The room facilities include an executive work desk, tea and coffee making facilities and an electronic safe that can accommodate most laptops.The flat-screen TV has select satellite channels.

Rates / book on FlyerTrip →

Guest Twin Room

2 × Twin bed4 ㎡up to 2

This twin room features a pool with a view. Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 2 beds.

Rates / book on FlyerTrip →

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Facilities · 71

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning servicePacked lunchesParkingTerraceCurrency exchangeShuttle service (additional charge)Lower bathroom sinkPaid WiFiOutdoor furnitureFruitsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyKey card accessMobile app for room serviceHappy hourInternet accessJapanese gardenExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableCharcoal grillBulk dispenser for toiletriesPool sun loungersReception hallSecured parkingSelf parking (surcharge)Swimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughoutWheelchair accessible

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Nearby & map

Sights

1

Free State Stadium

culture

stadium

817m

2

Chevrolet Park

culture

cricket oval

586m

3

National Women's Monument

monument

monument in Bloemfontein, South Africa

3.4km

4

National Museum, Bloemfontein

museum

museum in South Africa

1.6km

5

National Afrikaans Literary Museum and Research Centre

museum

museum and research center in South Africa

1.4km

6

Anglo-Boer War Museum

museum

military museum in Bloemfontein, South Africa

3.3km

7

Sacred Heart Cathedral, Bloemfontein

place_of_worship

church in Bloemfontein, South Africa

1.7km

8

Oliewenhuis Art Museum

museum

art museum in Bloemfontein, South Africa

2.2km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.