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Casa do Mercado

★★★★·8.3/ 10Recommended
·Hotels
📍Largo Camões, 21, Ponta Delgada, 9500-349 · Ponta Delgada ↗
24-hour front deskTerraceFree WiFiBreakfast available (surcharge)Smoke-free propertySnorkeling nearbyAll 7 facilities +
Review
04

Guest scores & sentiment

From 40 guest reviews · multi-source · as of 2026-07-13

Guests praise the central location, stylish boho-chic renovation, and comfortable beds. Common complaints include lack of front desk support, steep stairs without elevators, occasional plumbing odors, and inconsistent breakfast quality. Some find it pricey for the self-check-in model.

Dimension scores · cross-source

Location10.0
Rooms9.3
Value8.6
Facilities8.5
Cleanliness8.5
Service8.0
Surroundings7.8

KEYSuitable for light packers accepting self-check-in. Note steep stairs, potential odors, and limited staff presence.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?＋
Yes, it is in the heart of Ponta Delgada's historic district (Location score: 10.0). Popular spots like the harbor and Mercado da Graça are within walking distance.
policyWhat are the check-in and check-out times? Is early check-in possible?＋
Check-in is at 14:00 and check-out at 12:00. As there is no front desk for self-check-in, please adhere to these times to avoid inconvenience with key collection or luggage storage.
serviceIs there a front desk? How can I contact staff if I have issues?＋
The hotel operates on a self-check-in model with no traditional front desk. Reviews indicate that despite a '24-hour front desk' label, staff presence is often lacking, which may cause check-in difficulties.
roomWhat are the room facilities? Are the beds comfortable?＋
Rooms feature stylish boho-chic decor with espresso makers, flat-screen TVs, and luxury bathrooms with rainfall showers. Guests highly rate the comfortable, clean beds and spacious layout (Room score: 9.3).
pros_consWhat are the main drawbacks of this hotel?＋
Main cons include steep stairs with no elevator (difficult for luggage), occasional plumbing odors or maintenance issues, lack of front desk support due to self-check-in, and mixed opinions on value for money.
diningDoes the hotel offer breakfast? How is the quality?＋
Buffet breakfast is available at an extra charge. While some guests are satisfied, reviews note inconsistent quality and lack of detail, so expectations should be managed accordingly.
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