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Hotel Excelsior San Marco

★★★★·9.2/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:30 AM
Fitness facilities (surcharge)Lift / ElevatorLuggage storageSafety deposit boxIroning serviceParkingAll 38 facilities +
Review
Official

Enjoy recreational opportunities such as a fitness center and complimentary wireless internet access. This Bergamo hotel also offers concierge services, wedding services, and discounted use of a nearby fitness facility. Savor lunch or dinner at the Roof Garden Restaurant, specializing in international cuisine, or enjoy room service (during limited hours). Unwind with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM. For business travelers, the hotel features a business center, a 24-hour front desk, and multilingual staff. Planning an event? The hotel offers 2, 153 square feet (200 square meters) of conference space. Self-parking is available onsite (subject to charges).

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Guest scores & sentiment

From 503 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location near the funicular, spacious clean rooms, and excellent breakfast. Renovated rooms are highly rated. Complaints focus on dated decor in older rooms, poor AC control, bathroom ventilation issues, unstable Wi-Fi, and occasional unfriendly staff.

Dimension scores · cross-source

Surroundings9.4
Location9.2
Facilities8.8
Cleanliness8.7
Service8.5
Value7.8
Rooms7.3
PraisedExcellent location · Exceptional breakfast · Comfortable beds · Friendly service
ComplaintsDated decor · Small rooms · Bathroom issues · Rude reception staff

KEYIdeal for location-focused travelers. Request renovated rooms for better amenities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?
Located in Piazza della Repubblica, it is a short walk to the funicular and shopping. Guests highly rate the convenient transport links.
diningIs the breakfast good? Are there special restaurants?
Breakfast is praised as abundant and delicious. The rooftop restaurant offers panoramic views and Italian specialties, but may be restricted outside meal times.
familyIs this hotel suitable for families with children?
Children are allowed. Families appreciate the location and staff, but note limited sockets, potential noise from the rooftop bar, and high parking fees.
businessIs it convenient for business travelers? What are the pros and cons?
Business guests value the location and breakfast. Cons include dated room facilities, difficult AC/light controls, and unexpected parking charges.
coupleHow is the experience for couples? Are rooms comfortable?
Couples like the beds and location. However, some rooms are small with poor ventilation. Renovated rooms are recommended for a better stay.
roomWhat are the room amenities? Is Wi-Fi stable?
Rooms have LCD TVs, minibars, and AC. However, some older rooms have dated decor, and Wi-Fi stability is reported as inconsistent by guests.
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