The Shay Hotel
At The Shay, A Destination By Hyatt Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Continuously receive the support you require through front desk amenities such as luggage storage. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Desire to unwind? Make the most of your visit at The Shay, A Destination By Hyatt Hotel with accessible amenities such as daily housekeeping. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at The Shay, A Destination By Hyatt Hotel also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.
Tier × benefits, as tested
What guests actually got at each tier — switch levels.
Subject to availability
Club access at select properties
until 14:00
Guest reports
Firsthand stays — upgrades, breakfast, late checkout as delivered.
Guest scores & sentiment
From 257 guest reviews · multi-source · as of 2026-07-11
Guests praise the modern design, spacious clean rooms, and exceptional staff service, especially dining and pool. Main complaints involve high parking fees, noise from streets/construction in some rooms, and isolated issues with housekeeping and booking disputes.
Dimension scores · cross-source
KEYSuitable for those seeking high-quality service. Budget for parking; request non-construction rooms if noise-sensitive.
Room types · 16
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Premium Suite, 1 King Bed, Balcony
<p><strong>1 King Bed</strong></p><p>690-sq-foot individually decorated room, located on the top floor, balcony/patio</p><br/><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), free bottled water, and dining table</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free local calls, queen sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Closed-captioned TV, wheelchair accessible, low-height desk, raised toilet seat, wheelchair-accessible bathroom vanity, visual fire alarm, wheelchair-width doorways, low-height bed, hand-held showerhead, lever door handles, grab bar near toilet, and low-height counter and sink</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Premium Suite, 1 King Bed
<p><strong>1 King Bed</strong></p><p>640-sq-foot individually decorated room with a balcony </p><br/><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free local calls, queen sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Studio, 1 King Bed
<p><strong>1 King Bed</strong></p><p>500 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Suite, 1 King Bed
<p><strong>1 King Bed</strong></p><p>454 sq feet </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Free local calls, queen sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Room, 2 Queen Beds, Balcony
<p><strong>2 Queen Beds</strong></p><p>430-sq-foot individually decorated room with a balcony/patio </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Room, 1 King Bed, Balcony
<p><strong>1 King Bed</strong></p><p>423-sq-foot individually decorated room with a balcony/patio </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Room, 2 Queen Beds, Patio
<p><strong>2 Queen Beds</strong></p><p>408-sq-foot individually decorated room with a furnished patio </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Room, 1 King Bed, Accessible, Bathtub
<p><strong>1 King Bed</strong></p><p>350 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height counters and sink, wheelchair accessible, low-height bed, grab bar in shower, low-height desk, lever door handles, hand-held showerhead, visual fire alarm, wheelchair-width doorways, raised toilet seat, closed-captioned TV, and wheelchair-accessible bathroom vanity</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Room, 2 Queen Beds
<p><strong>2 Queen Beds</strong></p><p>350 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Wheelchair-width doorways, grab bar in shower, accessible bathtub, closed-captioned TV, raised toilet seat, visual fire alarm, hand-held showerhead, low-height desk, portable bathtub seat, low-height bed, low-height counter and sink, lever door handles, wheelchair-accessible bathroom vanity, and wheelchair accessible</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>
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Room, 1 King Bed
<p><strong>1 King Bed</strong></p><p>300 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Wheelchair-width doorways, grab bar in shower, accessible bathtub, closed-captioned TV, raised toilet seat, visual fire alarm, hand-held showerhead, low-height desk, portable bathtub seat, low-height bed, low-height counter and sink, lever door handles, wheelchair-accessible bathroom vanity, and wheelchair accessible</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>
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Room, 1 King Bed (Hollywood Hills View)
<p><strong>1 King Bed</strong></p><p>300 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Presidential Suite, Accessible, Bathtub
<p><strong>1 King Bed</strong></p><p>Individually decorated room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Room, 2 Queen Beds, Accessible, Bathtub
<p><strong>2 Queen Beds</strong></p><p>Individually decorated room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Room, 2 Queen Beds, Accessible (Shower)
<p><strong>2 Queen Beds</strong></p><p>Individually decorated room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Suite, 1 King Bed, Accessible, Bathtub
<p><strong>1 King Bed</strong></p><p>Individually decorated room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
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Suite (Penthouse)
<p><strong>1 King Bed</strong></p><p>Individually decorated room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Facilities · 55
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