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ORIENTAL HOTEL UNIVERSAL CITY

★★★★·9.3/ 10Excellent
·Hotels
2021 opened · 2021 renovated· 330 rooms· Check-in 03:00 PM / out 11:00 AM
Air conditioningFamily roomsParkingInternet accessSelf parking (surcharge)Free wired internetAll 8 facilities +
Review
Official

Oriental Hotel Universal City is an official hotel located a minute walk from Universal Studios Japan. We hope you will enjoy our breakfast buffet, which is full of charm and offers an unparalleled variety of items and delicious taste. The calmly designed guest rooms are functional and provide a comfortable stay. <Cleaning of guest rooms for consecutive nights> During your stay, beds will be made and trash will be collected daily, but linens (sheets except towels) will be changed once every two days. Cleaning is available from 09:00 to 14:00. Please note that the cleaning time is from 09:00 to 14:00. <Universal Studios Japan Studio Pass can be purchased in the hotel. Location: 3F Front Counter Hours: 7:00 - 19:00 Only hotel guests can purchase tickets at the hotel. Ticket types and sales hours are subject to change without notice.

04

Guest scores & sentiment

From 592 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime USJ/station location, extensive breakfast buffet, and complimentary afternoon snacks. Common complaints include slow check-in processes, limited room amenities (hard pillows, small spaces), lack of laundry facilities, and occasional cleanliness issues.

Dimension scores · cross-source

Surroundings9.4
Location9.3
Cleanliness9.1
Service8.9
Facilities8.8
Value8.1
+ PraisedExcellent location near USJ and station · Spacious and comfortable rooms · Free evening snacks in lounge · Good value for money
- ComplaintsCleanliness issues (hair/insects) · Unstable hot water supply · Limited breakfast choices/taste · Lounge supplies insufficient during peaks

KEYIdeal for USJ visitors. Allow extra time for check-in, bring own pillows if sensitive, and plan laundry externally.

FAQ · grounded in hotel data & reviews

locationIs this hotel convenient for visiting Universal Studios Japan?+
Yes, with a location score of 9.3, it is a stone's throw from USJ and the station, making exploration easy.
diningAre there good dining options and complimentary snacks?+
Guests highly praise the extensive breakfast buffet and complimentary afternoon snacks like ice cream and hot dogs.
familyIs it convenient for families with children? Are kids allowed?+
While families love the location and snacks, note that the policy states children are not allowed, and some rooms are compact.
businessIs this suitable for business travel? Is there laundry?+
Great location near stations, but lacks self-service laundry. Business guests also note long elevator waits during peak hours.
coupleHow is the experience for couples? Is it quiet?+
Couples value the cost-performance and snacks, but some report poor soundproofing and hard pillows.
roomWhat are the room facilities like? Any pros or cons?+
Rooms have AC, WiFi, and coffee machines. Cons include cramped space, hard pillows, and occasional cleanliness issues.
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