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Aston Tropicana

★★★★·8.6/ 10Recommended
·Hotels
📍Premier Plaza, Jl. Cihampelas 125-129, Bandung, West Java, 40131 · Bandung ↗
Meeting roomsHealth clubFull-service spa24-hour front deskLuggage storageFree WiFiAll 27 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the strategic location near Ciwalk, attentive staff, and personalized service. Common complaints include dated room decor, carpet hygiene concerns, occasional AC issues, and inconsistent front desk service.

Dimension scores · cross-source

Location9.0
Surroundings9.0
Facilities8.2
Cleanliness8.2
Service8.1
Value8.0
＋ PraisedStrategic location near malls · Friendly and attentive service · Extensive and delicious breakfast · Good family/kids facilities
－ ComplaintsDated decor and facilities · Poor soundproofing · Carpet hygiene concerns · Weak air conditioning

KEYIdeal for shoppers and families. Note potential dated decor and verify room details upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
Located in central Bandung near Ciwalk mall, scoring 9.0/10 for location across 205 reviews. Offers free self-parking; airport shuttle is available at an additional charge.
diningAre breakfast and dining options plentiful?＋
Offers a paid buffet breakfast and coffee shop snacks. Guests highly praise the varied and delicious breakfast, though some note average food quality and occasional restaurant noise.
familyIs this hotel suitable for families with children?＋
While policy indicates children are not permitted, family guests (101 reviews) highly appreciate spacious rooms, pools, and play areas. Please verify policies with the front desk before booking.
roomWhat is the condition of the rooms and any notable drawbacks?＋
Rooms are generally spacious and comfortable, but some guests report dated decor, carpet hygiene concerns, occasional AC malfunctions, or difficulty adjusting bathroom hot water.
serviceHow is the level of service at the hotel?＋
Overall service scores 8.1/10. Staff are praised for warmth and personalized birthday/anniversary touches, though some note inconsistent front desk attitudes and longer waits during peak check-ins.
facilityWhat main leisure and business facilities does the hotel offer?＋
Features a full-service spa, health club, outdoor pool, and meeting rooms. Offers free WiFi and a business center, with an environment score of 9.0, ideal for relaxation and work.
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