Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the prime location near Times Square and general cleanliness. Common complaints include small room sizes, noisy or malfunctioning AC units, poor elevator service, unstable Wi-Fi, and lack of complimentary mini-fridges.

Dimension scores · cross-source

Location9.5

Service8.9

Rooms8.6

Cleanliness8.5

Value8.1

Facilities8.0

＋ PraisedExcellent location · Clean and modern · Friendly staff · Clean and comfortable rooms

－ ComplaintsNoise/Soundproofing issues · Small room size · Elevator issues · Too soft beds

KEYIdeal for location-focused travelers. Verify room size; avoid street-facing rooms if noise-sensitive. Expect extra fees for fridges.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

2 × Double bed / 1 × Queen bed45 ㎡up to 6

This family room features a desk, a terrace, an inner courtyard view and a private bathroom. The unit offers 3 beds.

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Standard Queen Room

1 × Queen bed25 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room offers a wardrobe, a flat-screen TV and an inner courtyard view. The unit offers 1 bed.

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Twin Room

2 × Double bed25 ㎡up to 4

Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room offers a wardrobe, a flat-screen TV and an inner courtyard view. The unit offers 2 beds.

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Facilities · 31

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsLuggage storageFacilities for disabled guestsTerracePrivate check-in/check-outOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusCashless payment availableFire extinguishersFirst aid kit availableInvoice providedShared stationery like menus, pens are removedCCTV outside property24-hour securityKey card accessInternet accessJapanese gardenCovered parkingOffsite parking discounted rates availableSecured parkingSelf parking (surcharge)Television in common areasFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsNon-smoking throughoutWheelchair accessible