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Hotel Mary

★★·8.2/ 10Recommended
·Hotels
📍2a. calle 3-52 zona 1 · Huehuetenango ↗
Parking (limited spaces)Breakfast available (surcharge)Smoke-free propertyFront desk (limited hours)Free self parking
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise stunning sea views, infinity pool, and exceptional dining/service. Common complaints include small/outdated rooms, uncomfortable mattresses, poor soundproofing, and occasional rude reception staff.

Dimension scores · cross-source

Service9.5
Rooms9.4
Cleanliness9.4
Location9.1
Facilities9.1
Value8.9
Wi-Fi8.6
＋ PraisedAttentive and friendly staff · Excellent location and sea views · Abundant and delicious breakfast · Outstanding pool and beach club facilities
－ ComplaintsUncomfortable beds or mattresses · Limited storage or missing shutters · Some rooms feel small or have worn fixtures · Occasional billing communication issues at checkout

KEYIdeal for view/dining lovers. Avoid if sensitive to room size, noise, or bed comfort. Verify pet policy.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation access?＋
Located steps from Parque Central and Municipalidad, it offers a quiet yet central base for exploring the city. Guests rated the location 9.1 out of 10 for its convenience and accessibility.
diningWhat dining options are available, and how is the breakfast?＋
The on-site Restaurante Mary offers satisfying meals, with breakfast available at a surcharge. Guests frequently praise the rich and high-quality breakfast, with some room packages including Prosecco.
coupleIs this hotel suitable for couples?＋
Highly recommended for couples. Among 23 guest reviews, travelers praised the stunning sea views, infinity pool, and beach club. The enthusiastic staff and serene atmosphere make it ideal for romantic getaways.
roomWhat are the room conditions like, and are the beds and soundproofing comfortable?＋
The hotel features 26 rooms with an overall room rating of 9.4. However, some guests noted that certain rooms may feel small or outdated, with occasional complaints about mattress comfort and soundproofing.
serviceWhat are the front desk hours and staff attitude like?＋
The front desk operates during limited hours, yet the overall service score reaches 9.5. Most guests appreciate the warm and professional staff, though a few noted occasional language barriers or reserved attitudes.
policyWhat are the check-in/out times and policies for children and pets?＋
Check-in is at 10:00 and check-out at 13:00. Official policy strictly prohibits children and pets. Despite some guest discussions on pet rules, the regulation is enforced, so please plan accordingly.
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