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Berjaya Times Square Hotel, Kuala Lumpur

★★★★·8.4/ 10Recommended
·Hotels
539 rooms· Check-in 03:00 PM / out 12:00 PM
Express check-outMeeting roomsFitness facilities24-hour front deskGardenLuggage storageAll 45 facilities +
Review
Official

At Berjaya Times Square Hotel, Kuala Lumpur, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Kuala Lumpur with ease by utilizing the services provided by taxi and car hire. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Berjaya Times Square Hotel, Kuala Lumpur. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Berjaya Times Square Hotel, Kuala Lumpur. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, instant coffee, instant tea and mini bar. Berjaya Times Square Hotel, Kuala Lumpur offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. At Berjaya Times Square Hotel, Kuala Lumpur, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Berjaya Times Square Hotel, Kuala Lumpur, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Berjaya Times Square Hotel, Kuala Lumpur, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, hot tub, salon, spa and sauna for ultimate relaxation. At Berjaya Times Square Hotel, Kuala Lumpur, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Berjaya Times Square Hotel, Kuala Lumpur, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location, spacious rooms, and exceptional staff service. Common complaints include aging facilities, inconsistent cleanliness, limited vegetarian-only breakfast options, and administrative issues like parking fees and booking disputes.

Dimension scores · cross-source

Surroundings9.2
Location9.1
Service8.2
Facilities8.1
Value8.1
Cleanliness8.0
Rooms7.9
PraisedConvenient location, direct mall access · Enthusiastic and professional staff · Spacious and comfortable rooms · Extensive vegetarian breakfast options
ComplaintsPoor maintenance of some facilities · Dissatisfaction with parking charges · Booking or check-in issues · Poor hygiene in some rooms

KEYIdeal for shoppers. Expect aging facilities, limited non-vegetarian food, and parking fees. Verify bookings carefully.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation?
The location is excellent with a 9.1 rating. It connects directly to Berjaya Times Square Mall and is near the LRT station, making travel and shopping very convenient.
diningWhat are the breakfast features? Is it suitable for vegetarians?
Breakfast offers extensive variety but is largely vegetarian-only. This is great for vegetarians but limits options for non-vegetarians. A surcharge applies.
familyIs this hotel suitable for families?
Although it has a playground and family services, it explicitly states 'children not allowed'. Families should verify policy or choose other accommodations.
businessAre business travelers comfortable here?
Very suitable. It has nearly 19,000 sq ft of meeting space, free WiFi, and an airport shuttle. Rooms are spacious with good views, and staff service is highly praised by business guests.
roomHow are the rooms? Are there any issues?
Rooms are generally spacious and comfortable, but facilities are aging. Some guests report poor maintenance, AC failures, or odors, so inspect carefully upon arrival.
serviceHow is the level of service?
Service scores 8.2. Guests highly praise the enthusiasm and professionalism of staff, with many named in reviews. Despite some administrative disputes, overall attitude is recognized.
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