Search cities, hotels, brands…
1 / 24

Holiday Inn London West by IHG

★★★★·9.1/ 10Excellent
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2004 opened · 2014 renovated· 225 rooms· Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 63 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of London with ease by utilizing the services provided at taxi. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Holiday Inn London West By IHG, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Holiday Inn London West By IHG through their distinctive delivery assistance. Holiday Inn London West By IHG provides a superb assortment of leisure amenities for guests to enjoy. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 447 guest reviews · multi-source · as of 2026-07-06

Guests praise exceptional staff service, convenient location near the tube, spacious rooms, and abundant breakfast. Common complaints involve facility wear (AC issues, shower design), noise, and occasional maintenance lapses.

Dimension scores · cross-source

Service8.9
Surroundings8.8
Cleanliness8.7
Facilities8.3
Value8.0
Location8.0
PraisedFriendly and helpful staff · Excellent and sumptuous breakfast · Convenient location near tube station · Spacious and clean rooms
ComplaintsExpensive parking and food · Poor shower design causing wet floors · Needs renovation or feels dated · Missing amenities like tea/coffee

KEYIdeal for those valuing service and transit access. Expect some facility wear; check AC and consider earplugs for noise sensitivity.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How far is it from Heathrow Airport and Central London?
It is a 20-minute drive from Heathrow Airport. While distant from the city center, North Acton Underground Station is a 15-minute walk away for easy access.
diningHow is the breakfast? What are the options?
Breakfast is praised for its variety but has complaints about slow replenishment, repetitive menus, limited vegetarian options, and occasional cold food.
familyIs this hotel suitable for families with children? What child-friendly measures are there?
Very suitable. Staff are friendly to children, and kid meals are available. However, some rooms are small, and poor soundproofing may affect rest.
businessIs it convenient for business travel? How are the transport and facilities?
Transport is convenient near the tube. Rooms are spacious and clean with professional staff. However, occasional front desk management issues have been reported.
roomAre the rooms large? How is the condition of facilities? Any notable downsides?
Rooms are generally spacious, but facilities show wear with issues like AC failures, flawed shower designs causing dampness, and missing sockets.
serviceWhat is the level of service at the hotel?
Service scores 8.9, with guests highly praising the enthusiastic and professional staff. Many employees receive specific commendations.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →