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Hampton Inn & Suites Ephrata - Mountain Springs

★★★·9.4/ 10Excellent
HHampton by Hilton·Hilton Honors·Hotels
2005 opened · 2018 renovated· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 48 facilities +
Review
Official

At Hampton Inn & Suites Ephrata - Mountain Springs, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Desire to unwind? Make the most of your visit at Hampton Inn & Suites Ephrata - Mountain Springs with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature television for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At Hampton Inn & Suites Ephrata - Mountain Springs, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. At Hampton Inn & Suites Ephrata - Mountain Springs, each day commences with a scrumptious breakfast offered at no additional cost. At Hampton Inn & Suites Ephrata - Mountain Springs, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Hampton Inn & Suites Ephrata - Mountain Springs, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praised friendly staff, clean spacious rooms, and excellent breakfast. Common complaints involved poor suite layouts, uncomfortable pillows, cold pool water, and gym odor.

Dimension scores · cross-source

Service9.9
Cleanliness9.0
Surroundings9.0
Value9.0
Location9.0
Facilities8.9
PraisedFriendly and attentive staff · Clean and comfortable rooms · Excellent breakfast · Special guest perks
ComplaintsCold pool water · Booking discrepancies · Occasional odors/stains · Minor cleaning oversights

KEYSuitable for families valuing service and breakfast. Check suite layouts, bring pillows if sensitive, and note pool temperature.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
Located in Ephrata near Amish farmlands and Dutch Wonderland, with easy access to local breweries and chocolate factories.
diningHow is the breakfast? Is packed lunch available?
Guests highly praise the rich and delicious breakfast buffet. Business travelers note fresh options and packed meal services.
familyIs this hotel suitable for families with children? What amenities are there?
Highly recommended for families. Features an indoor pool, pet-friendly policy, and spacious rooms. Staff are noted for being welcoming to kids.
businessIs it convenient for business travel? How is the Wi-Fi and workspace?
Business guests appreciate professional service and clean rooms. Free Wi-Fi is available, though occasional disconnects were reported. Suite layouts may hinder movement.
coupleWhat is the experience like for couples? How is the soundproofing and hygiene?
Couples praise spacious rooms and good location. However, some guests noted hygiene corners and aging facilities like torn carpets.
roomAre the rooms spacious? Are the pillows comfortable?
Rooms are generally spacious and modern. However, many guests found the pillows uncomfortable, and some suite layouts have obstructive desks.
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