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citizenM London Bankside

Name: citizenM London Bankside
Address: 20 Lavington Street, Surrey House, London, England, SE1 0NZ, London, GB

★★★★·8.6/ 10Recommended

·Hotels

📍20 Lavington Street, Surrey House, London, England, SE1 0NZ · London ↗

📞442078969988·Official site ↗

Check-in 02:00 PM / out 11:00 AM

Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesAll 58 facilities +

Review

Official

Enjoy complimentary Wi-Fi, a communal living room, and a banquet hall at citizenM London Bankside. The hotel offers on-site dining at canteenM, featuring a bar/lounge, and a coffee shop/cafe. Buffet breakfast is available daily (for a fee). Business travelers appreciate the 24-hour business center, express check-in, and check-out. Seven meeting rooms are available for events. The 192 guestrooms feature refrigerators, iPads, pillowtop beds with premium bedding, 43-inch Smart TVs with cable, and complimentary Wi-Fi. Private bathrooms include rainfall showers and complimentary toiletries. Located in London's city center, the hotel is a short walk from Tate Modern and Borough Market, and conveniently close to London Bridge and St. Paul's Cathedral.

Guest scores & sentiment

From 282 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime location, comfortable beds, and friendly staff. Common complaints include small rooms, limited storage, occasional technical issues with AC or iPads, and noise.

Dimension scores · cross-source

Value10.0

Location10.0

Cleanliness8.6

Surroundings8.4

Service8.2

Facilities7.8

＋ PraisedComfortable beds · Stylish lobby · Friendly staff · Great location

－ ComplaintsSmall/cramped rooms · Inconvenient bed layout · Poor AC cooling · Poor soundproofing

KEYIdeal for solo/couples short stays. Book courtyard rooms for quiet; test devices upon arrival.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

RoomKing Room

King Room

1 × King bed14 ㎡up to 2

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RoomRoom, 1 King Bed

Room, 1 King Bed

1 × King bed14 ㎡up to 2

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Room, 1 King Bed (High Floor)

1 × King bed14 ㎡up to 2

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Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 × King bed14 ㎡up to 2

1 King Bed151 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 43-inch Smart TV, cable channels, and iPadFood & Drink - RefrigeratorSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 daysAccessibility - Wheelchair-width doorways, height-adjustable showerhead, raised toilet seat, low-height bed, bathroom emergency pull cord, low desk height (inches): 29, lowered counter and sink height (inches): 29, wheelchair-accessible doorway width (inches): 35, low bed height (inches): 28, phone accessibility kit, toilet grab bar height (inches): 30, closed-captioned TV, low-height door lock, wheelchair accessible, low-height electrical outlets in bathroom, grab bar in shower, transfer shower, low-height view port in door, roll-in shower width (inches): 35, portable shower seat, low-height desk, wheelchair-accessible bathroom vanity, low-height counter and sink, raised toilet seat height (inches): 18, wheelchair-accessible vanity height (inches): 29, and shower grab bar height (inches): 28Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-Smoking

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Nearby & map

DiningSights

OMA

Greek · ★ Michelin

£££

Find the subtle little sign and then head upstairs to this lively, hugely fun restaurant serving thrilling cooking from Greece and beyond. This is the spot that the capital’s Hellenic food enthusiasts have been crying out for, with utterly delicious sharing dishes that include spreads and breads, tuna in various forms, plenty from the charcoal grill and standouts like spanakopita and giouvetsi. The covered terrace overlooks Borough Market, the pacing from the kitchen is spot on and the young service team are both warm and helpful. The list of coastal wines is great too.

588m

Trivet

Modern Cuisine · ★★ Michelin

££££

There’s a refreshing lack of formality at Trivet, both in the look of the room and in the style of the service, but that’s not to say this isn’t a very professionally run operation. The chefs in the open kitchen craft imaginative, fuss-free dishes using prime seasonal ingredients, where the combinations are balanced and flavours assured. Try dishes like ‘Pigeon and persimmon’ or the imaginatively titled ‘Turkish breakfast’ dessert, and you’ll see a kitchen full of imagination and ability. Wine plays an integral role, with personable service and a thoughtfully curated list championing lesser-kn

994m

Sollip

Creative · ★ Michelin

££££

All is calmness and tranquillity once you step inside this cool, understated room in pastel shades – you’ll find yourself instantly forgetting all the bustle outside. The Korean husband-and-wife team combine skills learnt in Europe’s top kitchens with techniques and flavours from their homeland. Highlights of the imaginative and impeccably executed set menu may include a clever re-working of tarte Tatin with daikon; courgette flower stuffed with crab and dubu; a generous dish of succulent pork with wild garlic; and a delicious ssuk pain perdu to finish.

983m

Restaurant Story

Modern Cuisine · ★★ Michelin

££££

Story is a restaurant that continues to evolve rather than merely reinvent itself and its latest chapter saw the addition of a second storey which hosts a handsome private dining room. In the bright, open main restaurant, Tom Sellers’ talented kitchen team serve a surprise set menu, where luxurious ingredients – from langoustines to turbot – make up dishes that are as succulent as they are visually arresting; you can also expect updated versions of his signature constructions. The charming service team ensure the atmosphere is always warm and welcoming.

1.4km

Ikoyi

Creative · ★★ Michelin

££££

Top restaurants never stop developing – and that’s certainly the case with Ikoyi. Founder and chef Jeremy Chan’s surprise tasting menu uses high-quality organic produce from the British Isles, married with global spices, to create dishes that are as unique and creative as they are bold and beautiful to behold – and they now display even greater levels of depth and complexity. Dishes like aged turbot with egusi miso or suya with creamed peas are bound to enthral, while the theatrically presented smoked jollof rice will always be one of the highlights.

1.4km

Restaurant Gordon Ramsay High

Modern Cuisine · ★ Michelin

££££

When your restaurant is on the 60th floor, thus becoming the tallest in Europe, it makes complete sense that the 12-seater counter faces the window and the stunning view over the city, rather than the chefs in their open kitchen. Gordon Ramsay’s exclusive little sky dining restaurant offers a surprise tasting menu, built around ingredients from the top drawer. Highlight dishes could include 14-day aged duck with celeriac and Alsace bacon, and lobster with pumpkin and pine. Everyone is served together so be punctual – and allow a little extra time for security checks on the ground floor.

1.5km

St. Barts

Modern British · ★ Michelin

££££

The Nordic-style décor, warm colour palette and picture windows overlooking the church cloisters create a handsome and comfortable environment for this relaxed restaurant, especially when you add in the gorgeous handmade crockery and confident, affable service. The well-balanced set menus provide an immeasurably satisfying experience, focusing on prime seasonal produce in contemporary dishes that may be quite delicate in their appearance, but deliver plenty of wonderful flavours. Ingredient provenance is key, with the chefs showing off the best of British.

1.5km

Kolae

Thai · Bib

££

The cuisine of southern Thailand provides the inspiration for this bustling restaurant in the equally bustling Borough Market. It’s an extremely popular place and rightly so, with attractive pricing, efficient service and downright delicious cooking. The menu lends itself to sharing and each dish is packed with flavour, including the terrific grilled mussel skewers and some lip-tingling curries. If you can’t decide, opt for the set menu to share – which is also available in a vegan form.

459m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

citizenM London Bankside

Guest scores & sentiment

Room types · 4

King Room

Room, 1 King Bed

Room, 1 King Bed (High Floor)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Facilities · 58

Nearby & map