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Residence Inn by Marriott Chicago Oak Brook

★★★·8.7/ 10Recommended
RResidence Inn by Marriott·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsBBQ facilitiesLift / ElevatorAll 60 facilities +
Review
Official

Residence Inn by Marriott Chicago Oak Brook provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Oak Brook (IL). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat and dry cleaning service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's daily housekeeping ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Visitors staying at Residence Inn by Marriott Chicago Oak Brook have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise friendly staff and breakfast. Complaints focus on dated facilities, odors, noise, occasional cleaning issues, and booking cancellations.

Dimension scores · cross-source

Facilities10.0
Service8.6
Cleanliness8.6
Value8.2
Location8.2
PraisedFriendly and helpful staff · Complimentary breakfast and evening social hours · Spacious rooms with kitchenettes · Convenient location near malls and restaurants
ComplaintsDated facilities needing renovation · Highway-facing rooms with significant noise · Late or inconsistent housekeeping · Occasional odor, AC, or maintenance issues

KEYGood for families/long stays valuing service. Request quiet rooms and inspect condition.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
The hotel is conveniently located near Oakbrook Center Mall and just 15 minutes from O'Hare International Airport, offering easy access to downtown Chicago.
diningWhat is the breakfast like? Are there kitchens in the rooms?
Guests highly praise the rich daily hot breakfast. Every suite features a fully equipped kitchen, allowing guests to prepare their own meals.
businessIs this hotel suitable for business travel?
Highly recommended. Business travelers appreciate spacious rooms, free breakfast, and evening social receptions. Staff are friendly, though some highway-facing rooms may have noise.
familyWhat are the advantages for families with children? Any cautions?
Spacious rooms and pet-friendly policy make it popular with families. However, facilities are dated, and some guests noted average hygiene in the pool and hot tub.
roomWhat is the overall review of the rooms? Pros and cons?
Pros include spacious, clean rooms (Cleanliness score 8.6) with kitchens. Cons involve occasional odors, noise, and dated facilities needing renovation.
serviceHow is the service level at the hotel?
Service is highly praised with friendly and attentive staff (Service score 8.6). However, occasional complaints exist regarding late housekeeping or slow maintenance response.
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