Name: Bayside Hotel 116 West Street
Address: 116 Doctor Pixley Kaseme Street (West Street), Durban, ZA

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the prime CBD location, nearby dining, and friendly staff. Common complaints include breakfast value mismatch, facility issues like TV/drainage, noise from bars or construction, and occasional service lapses.

Dimension scores · cross-source

Service8.8

Rooms8.7

Cleanliness8.7

Value8.6

Location8.6

Facilities8.4

Surroundings8.2

Wi-Fi7.6

＋ PraisedExcellent location · Friendly staff · Convenient dining nearby · Clean rooms

－ ComplaintsPoor breakfast value · Noise disturbances · Facility maintenance issues · Service details need improvement

KEYSuitable for location-focused travelers. Manage breakfast expectations; noise-sensitive guests should be cautious.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double or Twin Room

1 × Double bed25 ㎡up to 2

The twin/double room offers air conditioning, a wardrobe, an electric kettle, a tiled floor and a flat-screen TV with satellite channels. The unit has 1 bed.

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Facilities · 45

All facilities & services listed by the hotel (aggregated across sources).

Air conditioningLift / ElevatorPacked lunchesParkingTerraceShuttle service (additional charge)Concierge serviceKid mealsOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyInternet accessNo accessible shuttleSelf parking (surcharge)Television in common areasAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantRoom service

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Nearby & map

DiningSights

1

Fishaways Gandhi & West

fish_and_chips

Seafood

268m

2

Debonairs Pizza Durban Central

Restaurant

Pizza

326m

3

Roma Revolving Restaurant

Restaurant

535m

4

Wimpy

Restaurant

Fast food

634m

5

KFC

Restaurant

Fast food

673m

6

Debonairs Pizza The Workshop

Restaurant

Pizza

692m

7

Wimpy

burger, breakfast

Fast food

882m

8

Thunder Peak Spur Steak Ranch

steak_house

Fast food

898m

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.