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Matilda Boutique and Spa Hotel

★★★★·8.8/ 10Recommended
·Hotels
📍73 Ma May, Hang Buom, Hanoi, 10000 · Hanoi ↗
📞+84339813666
2019 opened · 2022 renovated· 40 rooms· Check-in 2:00 PM / out 12:00 PM
Arcade/game roomExpress check-outFull-service spa24-hour front deskLuggage storageExpress check-in/check-outAll 30 facilities +
Review
Official

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Enjoy a meal at Lotus Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and LCD televisions. Your memory foam bed comes with down comforters. Complimentary wireless internet access is available to keep you connected.

04

Guest scores & sentiment

From 158 guest reviews · multi-source · as of 2026-07-18

Guests praise the exceptional staff service and prime Old Quarter location. Breakfast is generally well-received. Common complaints include cramped rooms, aging facilities requiring maintenance, and weekend noise from the nearby night market.

Dimension scores · cross-source

Location9.5
Service9.0
Value8.8
Cleanliness8.7
Facilities8.4
＋ PraisedPrime Old Quarter location · Friendly, professional & helpful staff · Clean & comfortable rooms · Delicious & varied breakfast
－ ComplaintsAverage soundproofing, hallway/street noise · Compact rooms or unusual layouts · Maintenance issues (e.g., AC blowing directly/cabinet odor) · Uncomfortable joined beds or small duvets

KEYIdeal for travelers valuing service and location. Book larger or back-facing rooms for better space and quiet. Check facility maintenance.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? How is the transport?＋
Located in Hanoi’s Old Quarter core with a 9.5 location score. Dining and attractions are walkable, but weekend nights may be noisy due to the nearby market.
serviceHow is the staff service and professionalism?＋
Service scores 9.0/10. Across 158 reviews, guests consistently praise the enthusiastic, professional staff for travel advice and shuttle assistance.
diningAre breakfast and dining options varied?＋
The hotel features Lotus Restaurant, a café, and snack bar. Breakfast (surcharge) is well-received for its variety. Daily complimentary receptions suit socializing, with 24-hour room service available.
coupleIs this hotel suitable for couples or solo travelers?＋
Highly recommended. 81 couples and 28 solo travelers praise the prime location and service. Rooms feature memory foam beds and LCD TVs for a comfortable, private stay.
roomAre rooms spacious? How is facility maintenance?＋
Some categories (e.g., Classic Double) are compact, with occasional windowless rooms. Facilities score 8.4/10; a few guests note average soundproofing or aging equipment needing maintenance.
policyWhat are check-in/out times? Are children or pets allowed?＋
Check-in is at 14:00 and check-out at 12:00. The hotel does not accommodate children or pets and is smoke-free; please plan accordingly.
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