Sheraton Grand Chicago Riverwalk
At Sheraton Grand Chicago Riverwalk, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by Sheraton Grand Chicago Riverwalk simplify the organization of your excursions, tourist activities, and other adventures in Chicago (IL). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Sheraton Grand Chicago Riverwalk. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Sheraton Grand Chicago Riverwalk come furnished with air conditioning to cater to your needs and comfort. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, instant tea and mini bar. At Sheraton Grand Chicago Riverwalk, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Sheraton Grand Chicago Riverwalk, affordable refreshments are available 24/7 through the convenient vending machines on-site.
Tier × benefits, as tested
What guests actually got at each tier — switch levels.
Subject to availability
Lounge access at select properties
延迟至14:00退房 · until 14:00
积分或早餐礼遇
Guest reports
Firsthand stays — upgrades, breakfast, late checkout as delivered.
Sheraton Grand Chicago Riverwalk · 万豪钛金入住报告
- APP上莫名其妙无法申请延迟，到店后前台帮忙延迟到了下午4点
- 当天提前APP内发信息拿到了升级
- 入住时前台和第二天前台的说法完全不一致，前一晚前台说由于周末酒廊关闭，可以去早餐厅任点，但第二天早晨确认时告诉我只能给早餐券拿外带三明治
- 会员权益沟通混乱
DrBALL · 2022-12-13 · Source ↗
Guest scores & sentiment
From 603 guest reviews · multi-source · as of 2026-07-04
Guests praised the prime riverfront location, views, and generally excellent staff service. Common complaints included high destination fees, slow check-in processes, dated facilities, and occasional cleanliness or maintenance issues.
Dimension scores · cross-source
KEYIdeal for those prioritizing location and views. Be aware of extra fees and potential check-in delays.
FAQ · grounded in hotel data & reviews
Room types · 25
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Illinois Suite, King Room
This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as lake views. The unit offers 1 bed.
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One-Bedroom Large Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 2 beds.
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Suite, 1 Bedroom
<p><strong>2 Double Beds</strong></p><p>710-sq-foot room with lake views </p><br/><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels and Netflix</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), free bottled water, and dining table</p><p><b>Sleep</b> - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Suite, 1 Bedroom, Lake View
<p><strong>1 King Bed</strong></p><p>710-sq-foot room with lake views </p><br/><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels and Netflix</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), free bottled water, and dining table</p><p><b>Sleep</b> - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Suite with River View
This spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as river views. The unit has 2 beds.
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Executive Suite with Lake View
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as lake views. The unit offers 1 bed.
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Junior King Suite with Sofa Bed and City View
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 2 beds.
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Junior Suite, 1 Bedroom
<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>520-sq-foot room with city views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels and Netflix</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Family Double Room with Twin Sleeper
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit has 3 beds.
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Club Double Room with City View - High Floor
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a wardrobe as well as city views. The unit has 2 beds.
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Club King Room with City View - High Floor
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a wardrobe as well as city views. The unit offers 1 bed.
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Club Room, 1 King Bed
<p><strong>1 King Bed</strong></p><p>332-sq-foot room, located on the top floor, city views</p><br/><p><b>Club Level</b> - Club Lounge access, continental breakfast, and light refreshments</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels and Netflix</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, high pile carpet in room, portable bathtub seat, grab bar near toilet, height-adjustable showerhead, lever door handles, visual fire alarm, closed-captioned TV, low-height door lock, low-height electrical outlets in bathroom, wheelchair-accessible bathroom vanity, raised toilet seat height (inches): 35, toilet grab bar height (inches): 35, phone accessibility kit, raised toilet seat, and wheelchair-accessible vanity height (inches): 32</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Club Room, 2 Double Beds
<p><strong>2 Double Beds</strong></p><p>332-sq-foot room, located on the top floor, city views</p><br/><p><b>Club Level</b> - Club Lounge access, continental breakfast, and light refreshments</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels and Netflix</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, high pile carpet in room, portable bathtub seat, grab bar near toilet, height-adjustable showerhead, lever door handles, visual fire alarm, closed-captioned TV, low-height door lock, low-height electrical outlets in bathroom, wheelchair-accessible bathroom vanity, raised toilet seat height (inches): 35, toilet grab bar height (inches): 35, phone accessibility kit, raised toilet seat, and wheelchair-accessible vanity height (inches): 32</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Deluxe Double Room with River View
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit has 2 beds.
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Deluxe King Room with River View
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit offers 1 bed.
Rates / book on FlyerTrip →Double Room with Two Double Beds and Adapted Tub - Mobility Accessible
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
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Double Room with Two Double Beds and Roll-in Shower - Mobility and Hearing Accessible
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
Rates / book on FlyerTrip →Illinois Suite, 2 Double
This suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as lake views. The unit has 2 beds.
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King Room with Adapted Tub - Mobility and Hearing Accessible
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
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King Room with Lake View
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
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King Room with Roll-in Shower - Mobility and Hearing Accessible
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
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Traditional Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
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Traditional King Room
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
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Suite, 1 Bedroom
<p><strong>1 Double Bed</strong></p><p>Overlooking the city</p><br/><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels and Netflix</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Suite, 1 Bedroom, Pool Access (River View)
<p><strong>1 Double Bed</strong></p><p>Overlooking the river</p><br/><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels and Netflix</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Facilities · 74
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.