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The Dial House

★★★★·9.4/ 10Excellent
·Hotels
📍Market Place, Norwich, England, NR10 4JJ · Norwich ↗
📞+441603879900
Check-in 03:00 PM / out 10:00 AM
Free breakfastLuggage storageTerraceFree WiFiOutdoor furnitureFree breakfastAll 12 facilities +
Review
Official

Located in Norwich, The Dial House is a 1-minute drive from Whitwell and Reepham Station and 7 minutes from Weston Park Golf Club. This 5-star hotel is 13. 8 mi (22. 2 km) from Norwich Theatre Royal and 14. 3 mi (23 km) from University of East Anglia. Treat yourself with massages and facials. This hotel also features complimentary wireless Internet access and wedding services. The front desk is staffed during limited hours. Enjoy a satisfying meal at Bistro serving guests of The Dial House. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 8:00 AM to 10:00 AM and on weekends from 9:00 AM to 11:00 AM. Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have separate bathtubs and showers and complimentary toiletries. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.

04

Guest scores & sentiment

From 171 guest reviews · multi-source · as of 2026-07-18

Guests praise unique themed rooms, comfortable beds, and location. Main complaints include limited cold breakfast options, poor soundproofing, overheating rooms, and deferred maintenance.

Dimension scores · cross-source

Cleanliness9.0
Surroundings9.0
Facilities8.9
Location8.0
Service7.5
Value6.0
＋ PraisedThemed room design · Comfortable and clean beds · Convenient location and parking · Spotless cleanliness
－ ComplaintsLimited breakfast options · Unmanned check-in · Noise or maintenance issues · Inconsistent soundproofing & noise

KEYSuitable for design lovers accepting self-check-in. Avoid street-facing rooms; those wanting hot breakfast should be cautious.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
The location is excellent (score 8.0). Guests note convenient bus access to the city center and proximity to hospitals.
roomWhat are the room design and comfort like?＋
Features 8 unique themed rooms with smart TVs and deep soaking tubs. Beds are praised for comfort, but some guests report poor soundproofing or overheating.
diningIs breakfast included and what is its quality?＋
Free continental breakfast is provided. While some praise it, many complain about limited cold options like pastries and potential queues.
serviceHow is the check-in process and service response?＋
Self-check-in is available and well-received. However, some guests note delayed responses due to lack of front desk staff, with a service score of 7.5.
coupleIs this hotel suitable for couples?＋
Highly suitable. Couples make up the largest segment (83 guests), praising the themed design, bed comfort, and cleanliness.
businessIs it convenient for business travel?＋
Business guests appreciate the proximity to hospitals and clean rooms. Designers love the details, though some facilities may feel dated.
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