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The Acacia Hotel Jakarta

★★★★·8.4/ 10Recommended
·Hotels
1996 opened · 2024 renovated· 207 rooms· Check-in 02:00 PM / out 12:00 PM
Fitness facilities24-hour front deskGardenLuggage storageTerraceFree WiFiAll 13 facilities +
Review
Official

At The Acacia Hotel Jakarta, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by The Acacia Hotel Jakarta simplify the organization of your excursions, tourist activities, and other adventures in Jakarta. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service and luggage storage. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Acacia Hotel Jakarta. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. At The Acacia Hotel Jakarta, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At The Acacia Hotel Jakarta, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At The Acacia Hotel Jakarta, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage and salon for ultimate relaxation. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 301 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff, spacious rooms, and abundant breakfast. Major complaints involve aging facilities (weak AC, elevator access), hygiene issues (stained sheets, cockroaches), and inconsistent service responsiveness.

Dimension scores · cross-source

Location8.6
Surroundings8.4
Value8.2
Service8.2
Facilities8.0
Cleanliness7.9
Rooms6.3
+ PraisedStrategic location · Spacious and comfortable rooms · Friendly and helpful staff · Varied and good breakfast
- ComplaintsAging facilities and maintenance issues · Hygiene concerns (pests/dirty linens) · Inconvenient parking (no elevator) · Slow front desk response

KEYSuitable for those valuing location and service. Expect aging facilities and hygiene issues; confirm non-smoking and AC status.

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