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Hacienda San Gabriel de las Palmas

★★★★★·9.4/ 10Excellent
·Hotels
📍Km 41.8 Carretera Federal Cuernavaca-Chilpancingo · Amacuzac ↗
📞+527513480636
Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableNightclubHealth or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 85 facilities +
Review
Official

Indulge in a relaxing stay at the luxurious Hacienda San Gabriel de las Palmas in Amacuzac, a short drive from Jardines de México and Glorieta de las Alas. Enjoy a full-service spa with massages, body treatments, and facials. The hotel features complimentary Wi-Fi, concierge services, and a game room. Dine at La Troje restaurant, specializing in international cuisine, or enjoy room service during limited hours. Unwind at the bar/lounge or poolside bar. Business amenities, express check-out, and multilingual staff are available. Airport shuttle service is offered for a surcharge, and free valet parking is provided. The 20 air-conditioned rooms include plasma TVs with cable channels, bathrooms with bathtubs or showers, hair dryers, phones, safes, and ceiling fans.

04

Guest scores & sentiment

From 134 guest reviews · multi-source · as of 2026-07-19

Guests praise the historic ambiance, beautiful grounds, and attentive staff. Common complaints include inconsistent food quality, dark or outdated rooms, mosquitoes, and poor connectivity.

Dimension scores · cross-source

Rooms10.0
Cleanliness9.4
Facilities9.4
Surroundings9.4
Service9.1
Value8.0
Location8.0
＋ PraisedBeautiful grounds, historic charm, romantic & tranquil atmosphere · Exceptionally warm, attentive & professional staff · Delicious food, good variety, well-received dining/breakfast · Spacious, uniquely decorated rooms, some with private pools/jacuzzis
－ ComplaintsInconsistent room cleanliness, dust, or superficial cleaning · Mosquitoes and insects in gardens/pool areas · Worn pool furniture, lack of modern amenities like elevators/minibars · Weak mobile signal and unreliable Wi-Fi throughout property

KEYIdeal for history lovers seeking tranquility. Expect mosquitoes, verify room lighting, and moderate dining expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location and surroundings of this hotel?＋
The hotel features magnificent historic architecture and serene, beautiful gardens. While the location score is 8.0, guests appreciate the quiet atmosphere perfect for relaxation.
diningWhat dining options are available, and how is the reputation?＋
The restaurant offers Mexican, French, and Italian fusion cuisine with international wines. However, reviews are mixed; some praise the food while others note inconsistent quality.
familyIs this hotel suitable for families with children?＋
Yes, it allows children and offers kid meals, outdoor play equipment, and family rooms. However, some families reported weak Wi-Fi, maintenance issues like drainage odors, and many mosquitoes.
coupleAre there recommended experiences for couples?＋
Highly recommended. Couples praise the romantic, quiet ambiance and historical charm. The spa experience is well-regarded, offering massages and traditional Temazcal saunas for relaxation.
roomHow are the room facilities and cleanliness?＋
Room facilities score 9.4, featuring air conditioning and hot tubs, with a cleanliness score of 9.4. However, some guests noted some rooms are dark or dated, so inspect upon arrival.
serviceWhat is the level of service at the hotel?＋
Service scores 9.1, with guests praising warm, professional, and attentive staff. Concierge, private check-in/out, and room service are available. Overall, the service experience is highly rated.
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