Name: Hotel Santa Cruz Punta Zicatela
Address: Av. Alejandro Cardenas 620 Brisas y Maldonado, Col. Zicatela, Puerto Escondido, MX

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Guest scores & sentiment

From 191 guest reviews · multi-source · as of 2026-07-17

Guests praise the prime location, comfortable beds, and AC. Major complaints include poor hygiene (dirty pool, stains), impractical bathroom design (sink over toilet), significant noise, and unreliable Wi-Fi.

Dimension scores · cross-source

Value10.0

Location10.0

Service6.6

Facilities6.5

Cleanliness6.5

Surroundings6.2

＋ PraisedPrime location near beach and dining · Comfortable beds and reliable AC · Friendly and helpful front desk staff · Affordable rates for the area

－ ComplaintsExtremely small and impractical bathroom layout · Inconsistent pool and linen cleanliness · Limited room storage and insufficient outlets · Street noise and light pollution

KEYSuitable for budget travelers prioritizing location over comfort. Avoid if sensitive to noise, hygiene issues, or unconventional bathroom layouts.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Queen Room

1 × Queen bed16 ㎡up to 3

Offering free toiletries, this double room includes a private bathroom with a shower. Featuring a terrace with city views, this double room also offers air conditioning and a flat-screen TV. The unit offers 1 bed.

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Double Room with Two Double Beds

2 × Double bed16 ㎡up to 4

Featuring free toiletries, this twin room includes a private bathroom with a shower. Boasting a terrace with city views, this twin room also features air conditioning and a flat-screen TV. The unit has 2 beds.

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Economy Room

2 × Queen Bed16 ㎡up to 4

2 Queen Beds172 sq feet, located on the top floor Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with digital channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadComfort - Air conditioning and daily housekeepingAccessibility - Tile flooring in roomNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Comfort Room

1 × King bedup to 2

1 King BedInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with digital channelsSleep - Bed sheets Bathroom - Shower with a rainfall showerheadComfort - Air conditioning and daily housekeepingAccessibility - Tile flooring in roomNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Facilities · 36

All facilities & services listed by the hotel (aggregated across sources).

Air conditioningSwimming poolLuggage storagePets allowedTerraceConcierge serviceOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesKey accessCCTV outside propertyAccess to health care professionals24-hour securityInternet accessExercise/lap poolPool waterfallATM/bankingSwimming nearbyTelevision in common areasFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsTour desk

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Nearby & map

DiningSights

1

Atarraya

Mexican

$$

Is there a cooler restaurant in Puerto Escondido? Channeling the sleekness of a Japanese zen garden, the outdoor space is picture-perfect and built out with handsome wood beams, a backlit bar, and an old tree that stretches across the dining room. The cooking is familiar fare, seasoned and presented with the right amount of care: Crisp tostadas stacked with pan-fried ribeye, squares of tuna rolled in sesame seeds, and vibrant salsas that upgrade everything they touch. You could make a meal out of the appetizers alone or press on with a chile relleno stuffed with vegetables and blanketed in a s

331m

2

Glou Glou

Fusion

$$$$

Glou Glou, located at Hotel Casa TO, is a stunning space. Walk the concrete stairs lit by candles at night to arrive at this dining room with a full counter, tables down the center and tiered steps lined with pillows for additional guest seating. The sexy setting is a perfect match for a menu that pulls from Mexican, European, Indian and Asian cuisines and features everything from aguachile, gorditas, roti, as well as fish and pork chops. The shrimp gordita is a perfect starting point before moving on to something from the grilled section, perhaps a Berkshire pork chop served with a salsa a la

877m

3

Almoraduz

Mexican

$$$

This ambitious restaurant has for years set the standard for serious cooking in sunny Puerto Escondido. Open since 2013 by a husband-and-wife team, Almoraduz is Oaxacan at its core but pulls inspiration from all over. The corn tostada with confit pork jowl, creamy refried beans, guacamole and grasshoppers is a worthy order, as is the catch of the day topped with chimichurri, spinach and grapefruit segments. Whether you order a la carte or trust the kitchen with the signature tasting menu, expect attractive presentations and bold flavors. The space is equally inviting with its handsome wood tab

4.4km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.