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Sheraton Quito Hotel

★★★★·9.1/ 10Excellent
·Hotels
Area shuttle (surcharge)Comprehensive recycling policyNo single-use plastic stirrersExpress check-outMeeting roomsHealth clubAll 67 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location near malls, friendly staff, and comfortable rooms. Common complaints include slow check-in, inconsistent restaurant service/food quality, and occasional noise or odors in specific rooms.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Facilities9.0
Cleanliness9.0
Surroundings9.0
PraisedFriendly and professional staff · Excellent and varied breakfast · Clean and comfortable rooms · Convenient and safe location
ComplaintsComplicated receipt system · Unstable Wi-Fi signal · Renovation noise and odors · Poor parking service

KEYIdeal for those valuing convenience and service. Avoid peak check-in times, manage dining expectations, and check room orientation for noise.

FAQ · grounded in hotel data & reviews

locationHow is the location of Sheraton Quito Hotel? What convenient facilities are nearby?
The hotel is centrally located near malls and parks. Guests praise its convenience and rich surrounding facilities for shopping and leisure.
serviceHow is the service quality? What is the staff attitude like?
Staff are enthusiastic and professional, earning high praise. Service scores are 9.0. However, check-in can be slow during peak times, so allow extra time.
diningWhat dining options are available? How is the breakfast?
Offers 24-hour room service, a café, and Restaurante Cook's for local/international dishes. Breakfast is rich and delicious but incurs an extra charge.
businessIs this hotel suitable for business travel? How are the meeting facilities?
Highly suitable for business. Features 3,229 sq ft of flexible meeting space with free Wi-Fi. Business guests appreciate safety, comfort, and value.
coupleHow is the experience for couples? Is the room environment good?
Couples praise spacious rooms and prime location. Note that some rooms may have odors/noise, and facility maintenance varies, so inspect the room upon arrival.
facilityWhat fitness and leisure facilities does the hotel offer?
Features a health club, sauna, steam room, and hot tub for relaxation. Also offers gardens, terraces, and nearby hiking/biking trails.
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