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London Hotel

★★★★·8.7/ 10Recommended
·Hotels
Luggage storageFree WiFiConcierge serviceDesignated smoking areaElevatorConference spaceAll 21 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the prime location near the Tube and West End theatres, along with generally friendly staff. However, many report tiny, dated rooms, missing or ineffective air conditioning, and reduced housekeeping standards, with cleaning often limited to once every four days. Additional charges for luggage storage and removed complimentary amenities have also lowered perceived value, resulting in a mixed experience.

Dimension scores · cross-source

Location9.4
Service7.7
Rooms7.3
Cleanliness7.2
Wi-Fi7.0
Value7.0
Facilities6.8
+ PraisedExcellent location · Friendly and helpful staff · Generous breakfast · Excellent location and transport access
- ComplaintsSmall and tired rooms · Noisy or missing AC · Slow elevators · Inconsistent cleanliness

KEYSuitable for budget travelers prioritizing location over comfort. Confirm AC availability, accept reduced housekeeping, and budget for new extra fees before booking.

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