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The Ritz Cape Town

★★★★·7.8/ 10Good
·Hotels
Area shuttle (surcharge)Meeting roomsLong-term parking (surcharge)Free breakfast24-hour front deskGardenAll 32 facilities +
Review
04

Guest scores & sentiment

From 96 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the warm, professional staff, newly refurbished comfortable rooms with stunning sea and mountain views, and excellent dining at Top of the Ritz and breakfast. However, ongoing renovations cause noise and dust, booking cancellations sometimes trigger disputes, and occasional issues with elevators, fire alarms, and inconsistent service at certain meals temper the overall experience.

Dimension scores · cross-source

Location9.6
Cleanliness8.2
Service7.8
Value7.4
PraisedStunning views and romantic ambiance · Comfortable, modern renovated rooms · Excellent revolving restaurant experience · High-quality breakfast and dining
ComplaintsConstruction noise and dust · Outdated facilities in some rooms · Elevator issues and long waits · Slow internet speed

KEYIdeal for travelers prioritizing views, refreshed rooms, and fine dining. Book directly, confirm cancellation terms, and consider staying after major renovations conclude to avoid construction disruptions.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
The location is excellent with a 9.6 score, near the Sea Point Promenade and Table Mountain National Park.
diningHow is the dining? Is breakfast included?
Dining is excellent with the revolving Top of the Ritz restaurant and free buffet breakfast, though service can vary.
coupleIs it suitable for couples? Any special features?
Highly recommended for couples, praised for modern rooms, stunning views, and the romantic atmosphere of the revolving restaurant.
familyAre children allowed? Are there facilities for kids?
Despite having childcare activities, the policy states children are not allowed. Please verify this before booking to avoid disputes.
businessIs it good for business? Are there meeting facilities?
Suitable for business with meeting rooms, conference centers, and 24-hour front desk support.
roomWhat are the rooms like? Is the view good?
Rooms are newly refurbished with premium bedding and rain showers, offering stunning sea and mountain views.
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