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Hampton Inn Memphis-Southwind

★★★·8.5/ 10Recommended
HHampton by Hilton·Hilton Honors·Hotels
1999 opened · 2003 renovated· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleAir conditioningSwimming poolLift / ElevatorAll 63 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Hampton Inn Memphis-Southwind. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Memphis (TN) becomes even more accessible, thanks to the shuttle amenities provided at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as luggage storage and safety deposit boxes. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Hampton Inn Memphis-Southwind, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms boast in-room amusement features such as daily newspaper, television and in-room video streaming, offering guests an enjoyable stay. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day carefree at Hampton Inn Memphis-Southwind, as complimentary breakfast is offered for your convenience. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting salon before you depart. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 302 guest reviews · multi-source · as of 2026-07-09

Guests praise exceptional, personalized staff service and convenient location. Common complaints include inconsistent breakfast availability, outdated facilities, occasional cleaning lapses, and slow maintenance response.

Dimension scores · cross-source

Location8.6
Service7.9
Cleanliness7.8
Value7.6
Facilities7.6
Surroundings7.6
PraisedFriendly and professional staff · Convenient location · Spacious and comfortable rooms · Good breakfast options
ComplaintsOutdated and dirty facilities · Missing hygiene items · Inconsistent breakfast service · Noise issues

KEYIdeal for those valuing service. Expect dated facilities; arrive early for breakfast and inspect room hygiene upon check-in.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Rated 8.6 for location, it is 15 miles from the airport and near TPC Southwind, the zoo, and museums. The area is convenient for dining and sightseeing.
diningWhat is the breakfast situation? Any notes?
Breakfast is a common complaint due to inconsistent supply, missing items, or early closure. Guests are advised to confirm daily availability to avoid disappointment.
serviceHow is the service level? Are staff friendly?
Service scores 7.9. Guests highly praise the exceptional, personalized service from staff like Cisco and Sierra, making it a standout feature despite occasional slow responses.
roomHow are the room facilities and cleanliness?
Rooms are spacious with free Wi-Fi and coffee makers. Cleanliness scores 7.8, but some guests note aging facilities and occasional cleaning lapses, so inspect upon arrival.
facilityWhat fitness and business facilities are available?
It features a 24-hour business center, an on-site gym (surcharge), and an outdoor pool with fencing. All rooms have AC and hairdryers.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Pets are not allowed. Express check-in/out and cashless payment options are available for convenience.
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