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Hotel Santa Marta

7.9/ 10Good
·Hotels
📍389 Rua São Sebastião · Ribeirão Preto ↗
Air conditioningFamily roomsIroning servicePets allowedInternet accessFree wired internetAll 8 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praised the excellent location near metro/beach, friendly staff, and abundant breakfast. Rooms were clean and comfortable, though some noted small sizes, lack of fridges, and issues with nearby homelessness and data breaches.

Dimension scores · cross-source

Service9.4
Location9.4
Rooms9.1
Cleanliness9.1
Wi-Fi8.8
Value8.6
Facilities8.6
＋ PraisedExcellent location near beach, port and metro · Outstanding breakfast · Friendly and helpful staff · Clean and comfortable rooms
－ ComplaintsUnkempt surroundings nearby · Some rooms small or showing wear · Occasional maintenance issues like AC or mosquitoes · Small rooms

KEYIdeal for travelers valuing convenience and dining. Those sensitive to room size should book carefully, noting surrounding safety and privacy concerns.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby attractions or transport options?＋
Excellent location (score 9.4), near Santa Cruz Stadium and USP. Walking distance to XV de Novembro Square, Convention Center, and the bus station.
diningWhat about breakfast? How do guests rate it?＋
Abundant breakfast with high praise (score 8.6). Guests love the variety, though some noted limited meat options.
roomHow are the room size and facilities? Any common drawbacks?＋
Clean and comfortable (score 9.1), but rooms are often small. Some lack fridges/kettles, and a few have AC or shower issues.
serviceHow is the service quality? Is the front desk open 24/7?＋
Highly rated service (score 9.4) with friendly staff. Note: Front desk has limited hours, not 24/7.
policyWhat are check-in/out times? Are children and pets allowed?＋
Check-in at 12:00, check-out at 10:00. Pets and children are welcome. Arrive on time due to limited front desk hours.
pros_consWhat are the main pros and cons of staying here?＋
Pros: Great location, friendly staff, good breakfast, clean rooms. Cons: Small rooms, missing amenities, messy surroundings, data security concerns.
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