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Hyatt Place Richmond - Innsbrook

★★★·8.3/ 10Recommended
HHyatt Place·World of Hyatt·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 44 facilities +
Review
Official

At Hyatt Place Richmond Innsbrook, exceptional service and top-notch amenities create a memorable experience for guests. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hyatt Place Richmond Innsbrook. Desire to unwind? Make the most of your visit at Hyatt Place Richmond Innsbrook with accessible amenities such as daily housekeeping. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few chosen rooms are equipped with daily newspaper and cable TV to ensure guest amusement. In certain chosen rooms, instant tea is conveniently available for your use. Hyatt Place Richmond Innsbrook offers a hair dryer and toiletries in the restrooms of specific accommodations.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

DiscoveristExploristGlobalist
World of Hyatt · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Club access at select properties

Late checkoutSubject to availability

until 14:00

Welcome giftSubject to availability
Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Hyatt Place Richmond/Innsbrook · 环球客入住报告

  • 貌似前台没遇到过guest of honor没经验,基本没有福利
  • 3,500分能用到3cpp的价值,可以作为南下road trip中途的一个休息站,早餐将就一下也可以
2022-12-30

Budae · 2022-12-30 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 410 guest reviews · multi-source · as of 2026-07-06

Guests praise location, comfort, and staff. Criticisms focus on cleanliness issues, aging facilities, inconsistent breakfast, hidden parking fees, and renovation noise.

Dimension scores · cross-source

Location9.0
Value7.9
Service7.8
Surroundings7.8
Facilities7.7
Cleanliness7.7
PraisedFriendly and professional staff · Convenient location · High-quality breakfast · Spacious and comfortable rooms
ComplaintsPoor maintenance (odors/leaks) · Cleaning issues · No microwave · Parking fee disputes

KEYSuitable for those valuing location/service. Verify parking fees, inspect room hygiene/facilities upon arrival, and avoid renovation zones.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Excellent location (score 9.0) near I-64, just 3.2km from Short Pump shopping center. Very convenient for driving.
pros_consWhat are the main guest reviews?
99% recommendation rate. Pros: location, comfortable beds, friendly staff. Cons: cleanliness issues, aging facilities, inconsistent breakfast.
diningHow is the breakfast?
Breakfast quality varies; some report limited options or no hot food. However, Globalist members receive official breakfast benefits.
roomWhat are the room amenities? Is it good for work?
Rooms have seating areas, fridges, and desks. However, some business guests report poor WiFi, AC noise, or odors affecting work.
facilityWhat fitness and leisure facilities are available?
Features a seasonal outdoor pool, fitness center (surcharge), and business center. Free wired internet is available in all rooms.
policyWhat are the check-in/out times? Are pets allowed?
Check-in at 15:00, check-out at 12:00. Pets are allowed, and family rooms are available. Front desk has limited hours.
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