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Staybridge Suites - Phoenix – Biltmore Area by IHG

★★★·9.2/ 10Excellent
SStaybridge Suites·IHG One Rewards·Hotels
2019-08-05 opened· 106 rooms· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsBBQ facilitiesAll 60 facilities +
Review
Official

At Staybridge Suites Phoenix - Biltmore Area By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Phoenix (AZ) with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Staybridge Suites Phoenix - Biltmore Area By IHG. Desire to unwind? Make the most of your visit at Staybridge Suites Phoenix - Biltmore Area By IHG with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Staybridge Suites Phoenix - Biltmore Area By IHG. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain chosen rooms, a refrigerator is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At Staybridge Suites Phoenix - Biltmore Area By IHG, each day commences with a scrumptious breakfast offered at no additional cost. At Staybridge Suites Phoenix - Biltmore Area By IHG, affordable refreshments are available 24/7 through the convenient vending machines on-site. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Staybridge Suites Phoenix - Biltmore Area By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the hot tub situated precisely at the hotel. At Staybridge Suites Phoenix - Biltmore Area By IHG, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Staybridge Suites Phoenix – Biltmore Area · IHG白金入住报告

  • 早餐的sausage和waffle都不错
  • 干净
2022-12-25

Gavin · 2022-12-25 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 236 guest reviews · multi-source · as of 2026-07-12

Guests praise the friendly staff and clean rooms with kitchenettes. Breakfast is generally well-received. Common complaints include inconsistent breakfast service attitude, poor soundproofing from neighbors, and maintenance issues with AC and phones.

Dimension scores · cross-source

Facilities8.8
Cleanliness8.8
Surroundings8.8
Service8.6
Value8.2
Location8.1
PraisedFree and abundant breakfast · Spacious and clean rooms · Convenient location near hospital/airport · Friendly and helpful staff
ComplaintsUncomfortable sofa beds · Infrequent housekeeping · Concerns about neighborhood safety · Room type mismatch upon arrival

KEYSuitable for those valuing service and kitchenettes. Avoid if sensitive to noise; check breakfast service quality and room hardware.

FAQ · grounded in hotel data & reviews

locationHow is the location? What nearby conveniences are there?
Located near Copper Square and the Convention Center, it's convenient but some guests note the surrounding area can be messy.
diningHow is the breakfast? Is it included?
Breakfast is varied and well-received. Diamond members get free breakfast, but service can be inconsistent during peak times.
familyIs this hotel suitable for families with children?
Yes, it offers family rooms and kitchenettes near a children's hospital. However, sofa beds may be uncomfortable and soundproofing is poor.
businessIs it convenient for business travelers? What office facilities are available?
Spacious rooms with kitchens and laundry suit long stays. It offers a shared lounge and fax/copy services for business needs.
roomAre the rooms well-equipped? Is there a kitchen?
Yes, all rooms have modern amenities including a kitchenette, fridge, and TV. Rooms are clean, though some ACs or phones may malfunction.
serviceHow is the service attitude?
Staff are praised for being friendly and helpful. However, service attitude at breakfast can be inconsistent during busy periods.
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