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Four Seasons Hotel Mexico City

★★★★★·9.4/ 10Excellent
·Hotels
240 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolAll 95 facilities +
Review
Official

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Grab a bite to eat at the Zanaya, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 240 guestrooms featuring iPod docking stations and LCD televisions.

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Guest scores & sentiment

From 224 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional staff service, the serene courtyard, and comfortable rooms. Criticisms focus on dated facilities, underwhelming pool, and noise from renovations or events.

Dimension scores · cross-source

Cleanliness9.6
Service9.4
Location9.2
Surroundings9.2
Facilities8.9
Value8.6
PraisedExceptional and attentive service · Beautiful and peaceful courtyard · Prime location · Comfortable rooms with frequent upgrades
ComplaintsSome rooms feel outdated · Renovation noise disrupts sleep · Pool and spa experiences are underwhelming · Some facilities appear dated and need renovation

KEYIdeal for service-focused travelers. Request rooms away from renovations/events if seeking quiet.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in the city center with a high location score of 9.2. It offers convenient transport and a serene courtyard for exploring the core area.
serviceWhat is the level of service?
Service is highly praised with a score of 9.4. Guests consistently report exceptional, professional, and attentive staff service.
diningWhat are the distinctive dining options?
Dining is excellent (score 9.2). Options include Italian cuisine at Becco, pastries at Pan Dulce, and drinks at El Bar, plus weekly Wednesday champagne tastings.
coupleIs this hotel suitable for couples?
Highly suitable. Couples praise the exceptional service and unique courtyard views, often receiving upgrades. Note that some facilities may appear dated.
businessHow is the experience for business travelers?
Well-received by business travelers (42 reviews). Rooms are spacious with good office facilities and a quiet courtyard. Downsides include dated facilities and occasional event noise.
familyWhat should families with children note?
Children are welcome with family-friendly facilities. However, be mindful of wedding noise, slow deposit refunds, and occasional service delays.
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