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Sunrise Palace

★★
·Hotels
Proposal/romance packages availableHealth or beauty spa nearby24-hour front deskLuggage storageTerraceElevatorAll 15 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the prime location, spacious modern apartments, rooftop pool, and friendly staff. Key complaints involve beach chair fees, narrow garage parking, maintenance issues like broken jacuzzis or leaks, and poor front desk communication.

Dimension scores · cross-source

Wi-Fi9.0
Service9.0
Rooms8.8
Location8.8
Cleanliness8.8
Facilities8.7
Value8.2
+ PraisedExcellent location near beach and shopping street · Spacious rooms with private hot tub and rooftop pool · Complimentary minibar and daily housekeeping · Friendly staff
- ComplaintsTight underground parking and limited availability · Extra charges for beach loungers and umbrellas · Maintenance and cleanliness issues in some rooms · Insufficient front desk guidance and limited English

KEYSuitable for those seeking convenience and luxury. Confirm beach fees, allow time for tight parking, and inspect room facilities and cleanliness upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation of Sunrise Palace?+
The hotel boasts a prime location near the beach and city center (dimension score 8.8). However, parking in the narrow garage can be difficult, and beach loungers incur extra charges.
coupleIs this hotel suitable for couples? What are its features?+
Highly recommended for couples. Guests praise the spacious apartments, rooftop pool views, and balcony jacuzzis. The hotel also offers proposal packages, private picnics, and couples' dining.
familyAre families allowed to stay? Are facilities family-friendly?+
While some family guests stayed, the policy states 'children not allowed', which may apply to specific rooms. Families appreciate the spacious apartments and cribs, but should be aware of potential maintenance issues.
roomWhat are the room facilities and hygiene like?+
Room dimension score is 8.8. Guests love the spacious suites with jacuzzis and rooftop pools. However, complaints include hygiene issues like leaks/mold and facility failures in some rooms, so inspect upon arrival.
diningWhat are the dining options? Is breakfast included?+
The hotel has an on-site restaurant and 24-hour room service. Breakfast is available at an extra charge. Couples/private dining and private picnics are also offered.
serviceHow is the front desk service and staff attitude?+
Staff are generally friendly (service dimension score 9.0). However, complaints exist regarding poor front desk communication and lack of information. It is advisable to confirm details in advance.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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