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The Balkan Jewel Resort, Trademark Collection by Wyndham

Name: The Balkan Jewel Resort, Trademark Collection by Wyndham
Address: Razlog Valley, Razlog, 2760, Razlog, BG

★★★★·8.5/ 10Recommended

WWyndham Hotels & Resorts·Wyndham Rewards·Hotels

📍Razlog Valley, Razlog, 2760 · Razlog ↗

📞+359-747-98111

Arcade/game roomParasailing nearbyFitness facilitiesHot springs nearbyFull-service spaGardenAll 68 facilities +

Review

Guest scores & sentiment

From 277 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, spacious clean rooms, and excellent food. Spa facilities are popular. Main complaints include limited shuttle hours, missing/broken kitchen appliances, cold outdoor pools, and some aging fixtures.

Dimension scores · cross-source

Wi-Fi8.6

Service8.6

Value8.5

Rooms8.3

Cleanliness8.3

Location8.2

Surroundings8.0

Facilities7.9

＋ PraisedWarm and professional service · Delicious and abundant food · Stunning views · Spacious and cozy rooms

－ ComplaintsAging or faulty facilities · Hygiene details need improvement · Insufficient management response · Limited shuttle service hours

KEYIdeal for families valuing service and self-catering. Verify kitchen equipment beforehand and plan transport outside shuttle hours.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

The hotel is in a remote mountainous area, requiring reliance on the shuttle to Bansko, though hours are limited. Public transport is inconvenient, so planning ahead is advised.

diningHow is the dining quality?＋

Dining is highly praised for being delicious and varied. Guests enjoy the restaurant, bar, and room service, with breakfast and dinner receiving top marks.

familyIs this hotel suitable for families with children?＋

Yes, it offers spacious apartments with kitchens and a kids' club. Staff are helpful, but note that outdoor pool water may be cold.

businessIs it suitable for business travel? Are there meeting facilities?＋

Yes, it offers conference spaces, high-rated free WiFi, and multilingual staff. The quiet environment suits focused work despite the remote location.

coupleWhat is the experience like for couples?＋

Couples love the mountain views, spacious clean rooms, and friendly staff. The spa and dining add romance, but check for noise and facility condition during peak seasons.

roomAre the rooms fully equipped? Any cautions?＋

Rooms are spacious and clean with memory foam beds and kitchenettes. However, some guests reported missing/broken appliances or leaks, so inspect upon arrival.

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Room types · 14

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Luxury Villa, Multiple Beds

3 × Double bed / 1 × Sofa bed120 ㎡up to 8

3 Double Beds and 1 Double Sofa Bed1292-sq-foot room, located on the ground floor, furnished patio Layout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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RoomRoom, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

4 × Twin bed / 1 × Sofa bed85 ㎡up to 6

4 Twin Beds and 1 Double Sofa Bed915-sq-foot room, located on the ground floor, balcony Layout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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RoomFamily Suite, 1 Twin Bed

Family Suite, 1 Twin Bed

1 × Twin bed65 ㎡up to 6

1 Twin Bed700-sq-foot room, located in an annex building, balcony Layout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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RoomFamily Suite, 1 Twin Bed (Attic)

Family Suite, 1 Twin Bed (Attic)

1 × Twin bed65 ㎡up to 6

1 Twin Bed700 sq feet, located on the top floor Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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RoomDeluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

2 × Twin bed / 1 × Sofa bed60 ㎡up to 2

2 Twin Beds and 1 Double Sofa Bed646-sq-foot room, located in an annex building, balcony Layout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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RoomDeluxe Studio, Multiple Beds (Superior Studio)

Deluxe Studio, Multiple Beds (Superior Studio)

2 × Twin bed / 1 × Sofa bed60 ㎡up to 3

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RoomDeluxe Suite, 1 Twin Bed

Deluxe Suite, 1 Twin Bed

1 × Twin bed60 ㎡up to 6

1 Twin Bed646-sq-foot room, located in an annex building, balcony Layout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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Family Room, 1 Twin Bed

1 × Twin bed60 ㎡up to 5

1 Twin Bed646-sq-foot room, located in an annex building, balcony Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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RoomSuperior Studio, Multiple Beds (Superior Studio)

Superior Studio, Multiple Beds (Superior Studio)

2 × Twin bed / 1 × Sofa bed60 ㎡up to 3

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Deluxe Studio, 1 Twin Bed

1 × Twin bed50 ㎡up to 4

1 Twin Bed538-sq-foot room, located in an annex building, balcony Layout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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Studio, 1 Twin Bed (Attic)

1 × Twin bed50 ㎡up to 4

1 Twin Bed538 sq feet, located on the top floor Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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RoomStudio, 1 Twin Bed

Studio, 1 Twin Bed

1 × Twin bed45 ㎡up to 4

1 Twin Bed484-sq-foot room, located in an annex building, balcony Layout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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Club Studio, 1 Twin Bed (Attic)

1 × Twin bed40 ㎡up to 2

1 Twin Bed431 sq feet, located on the top floor Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

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RoomClub Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

2 × Twin bed / 1 × Sofa bed40 ㎡up to 2

2 Twin Beds and 1 Double Sofa Bed431-sq-foot room, located in an annex building, balcony Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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The Balkan Jewel Resort, Trademark Collection by Wyndham

Guest scores & sentiment

Room types · 14

Luxury Villa, Multiple Beds

Room, Multiple Beds, Accessible, Non Smoking

Family Suite, 1 Twin Bed

Family Suite, 1 Twin Bed (Attic)

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds (Superior Studio)

Deluxe Suite, 1 Twin Bed

Family Room, 1 Twin Bed

Superior Studio, Multiple Beds (Superior Studio)

Deluxe Studio, 1 Twin Bed

Studio, 1 Twin Bed (Attic)

Studio, 1 Twin Bed

Club Studio, 1 Twin Bed (Attic)

Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Facilities · 68