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The Westin Richmond

★★★★·9.2/ 10Excellent
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorAll 52 facilities +
Review
Property information · Agoda

At The Westin Richmond, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by The Westin Richmond simplify the organization of your excursions, tourist activities, and other adventures in Richmond (VA). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out and safety deposit boxes. Desire to unwind? Make the most of your visit at The Westin Richmond with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the The Westin Richmond. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and bathrobes, ensuring a comfortable stay for guests. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Marriott Bonvoy · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Lounge access at select properties

Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 262 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, clean rooms, and excellent dining. Common complaints include worn room facilities, cleaning lapses, underwhelming executive lounge offerings, and occasional elevator issues.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Cleanliness8.8
Facilities8.8
Surroundings8.8
Rooms8.0
+ PraisedExceptional staff service · Good dining experience · Spacious and comfortable rooms · Convenient and quiet location
- ComplaintsPoor cleanliness details · Poor soundproofing · Facility malfunctions · Noise disturbances

KEYSuitable for travelers valuing service and dining. Manage expectations for the lounge and verify room condition upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it suitable for business?+
Located near major corporations and the university, it scores 9.0 for location, making it ideal for business and tourism.
diningHow is the dining experience?+
The Small Batch restaurant offers delicious American cuisine and cocktails, receiving high praise from guests for its quality.
serviceWhat is the staff attitude like?+
Staff are praised for being friendly and professional, with a service dimension score of 9.0.
facilityWhat fitness and leisure facilities are available?+
Features include an indoor pool, hot tub, and gym (surcharge). Facilities score 8.8, catering to active or relaxing stays.
roomAre rooms well-equipped? Is there Wi-Fi?+
Rooms feature flat-screen TVs, ironing facilities, and free wired internet. Room score is 8.0, though some note aging fixtures.
familyIs this hotel suitable for families with children?+
Children and pets are welcome. Families appreciate spacious rooms and great bedding, but should be aware of occasional elevator issues.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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