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Hotel Arenal Lodge

Name: Hotel Arenal Lodge
Address: 200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007, La Fortuna, CR

★★★·8.6/ 10Recommended

·Hotels

📍200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007 · La Fortuna ↗

Sustainability/community reinvestment (10% revenue or more)Arcade/game roomBoat tours nearbyComprehensive recycling policyFireplace in lobbyFitness facilitiesAll 70 facilities +

Review

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise stunning volcano views, jungle setting, and friendly staff. Criticisms focus on aged facilities, poor maintenance (odors/noise), difficult gravel access road, and isolated service/drone issues.

Dimension scores · cross-source

Service9.0

Wi-Fi8.5

Rooms8.5

Cleanliness8.5

Location8.3

Facilities8.0

Value7.9

＋ PraisedStunning volcano and rainforest views · Friendly and helpful staff · Peaceful setting with rich wildlife · Included breakfast well received

－ ComplaintsAging facilities needing renovation · Room maintenance issues (mold, damage, noise) · Remote location with costly taxis · Jacuzzi heating and hygiene issues

KEYIdeal for nature lovers seeking volcano views. High-clearance vehicle recommended for gravel road; avoid if sensitive to aged facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation access?＋

The hotel offers stunning volcano views in a quiet jungle setting. However, it is remote with a difficult 2km gravel access road, so a 4WD vehicle is recommended.

coupleIs this hotel suitable for couples?＋

Highly recommended for couples (28 reviews). Guests praise the quiet atmosphere, pool, trails, and friendly service, making it ideal for relaxation despite some aged facilities.

familyWhat should I know about staying with children?＋

Note that the hotel policy states children are not allowed. Family guests noted limited breakfast variety and higher transport costs due to the remote location.

diningHow is the dining experience? Is breakfast free?＋

Complimentary local breakfast is served daily. The restaurant offers international cuisine with garden views. However, some guests found the food average with limited breakfast options.

room房间设施状况如何？＋

Rooms feature modern amenities and views (score 8.5), but are criticized for being aged. Issues include odors, poor soundproofing, and bed comfort, so check maintenance status upon booking.

serviceIs the staff service good?＋

Yes, service scores 9.0. Guests consistently praise the friendly, helpful, and professional multilingual staff, which is a major highlight of the stay.

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Room types · 10

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Master Suite

1 × Double bed / 1 × Sofa bed / 1 × Twin bed19 ㎡up to 4

1 Double Bed, 1 Twin Sofa Bed and 1 Twin Bed200-sq-foot room with garden views Internet - Free WiFi Entertainment - 24-inch TV with satellite channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Family Apartment (1 Planta Baja)

1 × Queen Bed / 2 × Twin bedup to 4

1 Queen Bed and 2 Twin BedsOverlooking the garden Layout - 2 bedrooms Relax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 24-inch TV with digital channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryerPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - LED light bulbsNon-Smoking, pet friendly

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Family Apartment (Planta Alta)

1 × Queen Bed / 2 × Twin bed / 1 × Sofa bedup to 5

1 Queen Bed, 2 Twin Beds and 1 Twin Sofa BedOverlooking the garden Layout - 2 bedrooms and living roomRelax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 24-inch TV with digital channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryerPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - LED light bulbsNon-Smoking, pet friendly

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Family Suite (Standard)

1 × Queen Bed / 2 × Twin bed / 1 × Sofa bedup to 4

1 Queen Bed, 2 Twin Beds and 1 Twin Sofa BedOverlooking the garden Layout - 2 bedrooms and living roomRelax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 24-inch TV with digital channelsFood & Drink - Refrigerator, microwave, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryerPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh towels (on request), air conditioning, and daily housekeepingAccessibility - Shower grab bar height (inches): 33Eco-friendly - LED light bulbsNon-Smoking, pet friendly

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Honeymoon Room

1 × King bedup to 2

1 King BedOverlooking the mountains Relax - Indoor private hot tub; in-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 24-inch TV with digital channelsFood & Drink - Refrigerator, microwave, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - LED light bulbsNon-Smoking

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Junior Room (1 Bed)

1 × King bed / 1 × Sofa bedup to 3

1 King Bed and 1 Twin Sofa BedBalcony with mountain views Relax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 24-inch TV with digital channelsFood & Drink - Electric kettle and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - LED light bulbsNon-Smoking

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Junior Room (2 Beds)

2 × Double bed / 1 × Sofa bedup to 4

2 Double Beds and 1 Twin Sofa BedBalcony with mountain views Relax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 24-inch TV with digital channelsFood & Drink - Electric kettle and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - LED light bulbsNon-Smoking

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Panoramic Room (1 King Bed)

1 × King bed / 1 × Queen Bed / 1 × Sofa bedup to 5

1 King Bed, 1 Queen Bed and 1 Twin Sofa BedOverlooking the mountains Relax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 24-inch TV with digital channelsFood & Drink - Refrigerator, microwave, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - LED light bulbsNon-Smoking, pet friendly

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Panoramic Room (2 Queen Beds)

2 × Queen Bed / 1 × Sofa bedup to 5

2 Queen Beds and 1 Twin Sofa BedOverlooking the mountains Relax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 24-inch TV with digital channelsFood & Drink - Refrigerator, microwave, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - LED light bulbsNon-Smoking, pet friendly

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Standard Room, Kitchenette

2 × Double bedup to 4

2 Double BedsOverlooking the garden Relax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 24-inch TV with digital channelsFood & Drink - Mini-fridge, microwave, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - LED light bulbsNon-Smoking, pet friendly

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Hotel Arenal Lodge

Guest scores & sentiment

Room types · 10

Master Suite

Family Apartment (1 Planta Baja)

Family Apartment (Planta Alta)

Family Suite (Standard)

Honeymoon Room

Junior Room (1 Bed)

Junior Room (2 Beds)

Panoramic Room (1 King Bed)

Panoramic Room (2 Queen Beds)

Standard Room, Kitchenette

Facilities · 70

Nearby & map