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Montigo Resorts, Somerset

Name: Montigo Resorts, Somerset
Address: Shepton Mallet Nr Glastonbury, Shepton Mallet, GB

★★★★·8.1/ 10Recommended

·Hotels

📍Shepton Mallet Nr Glastonbury · Shepton Mallet ↗

📞+441749717751·Official site ↗

2023 renovated· 1 rooms· Check-in 03:00 PM / out 11:00 AM

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningAll 88 facilities +

Review

Official

Montigo Resorts Somerset offers 28 accommodation units for guests' convenience. Wi-Fi is available throughout the property. A 24-hour reception and on-site parking are provided. The hotel focuses on health and wellness, offering rejuvenation and relaxation. Business facilities and services are available for corporate travelers. A variety of dining options caters to all guests' needs. Some services may incur a fee.

Guest scores & sentiment

From 208 guest reviews · multi-source · as of 2026-07-12

Guests praise the warm staff and historic charm, with generally good spa experiences. Common complaints include dated/dirty rooms, facility breakdowns (pool/jacuzzi), restaurant closures, booking errors, and poor parking.

Dimension scores · cross-source

Location8.4

Facilities7.6

Cleanliness7.6

Service7.2

Value6.4

＋ PraisedFriendly and professional staff · Excellent spa facilities · Spacious and comfortable rooms · Elegant and tranquil environment

－ ComplaintsRoom maintenance and cleaning issues · Facility faults (shower/water temp) · Chaotic and dirty parking area · Controversial value for money

KEYSuitable for those valuing service and ambiance. Verify restaurant hours and facility status beforehand; expect older decor.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient?＋

The location scores 8.4/10, nestled in the English countryside. While a paid shuttle is available, some guests noted poor parking conditions.

serviceHow is the staff service?＋

Service scores 7.2/10. Guests consistently praise the warm, professional, and attentive staff as a key highlight of their stay.

facilityHow are the spa and leisure facilities?＋

It features a thermal spa, sauna, steam room, and massage services with generally good reviews. However, some guests reported malfunctions in the pool or jacuzzi.

diningAre there good dining options?＋

There are three restaurants and a coffee shop, including kid meals. However, guests reported occasional restaurant closures and booking confusion, so confirm hours in advance.

roomAre the rooms clean and comfortable?＋

Rooms feature ergonomic mattresses and soundproofing, with some finding them spacious. However, others complained about dated decor, mold, and cleanliness issues.

familyIs this hotel suitable for families?＋

It welcomes children with family rooms and kid meals. However, dated facilities and mixed value-for-money reviews suggest checking expectations regarding condition.

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Room types · 16

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

garden_viewGarden Lodge

Garden Lodge

1 × Extra-large double bed (Super-king size)65 ㎡up to 2

The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, a TV, as well as garden views. The unit offers 1 bed.

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Somerset Suite

1 × Extra-large double bed (Super-king size)61 ㎡up to 2

The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, a TV, as well as garden views. The unit offers 1 bed.

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Modern Suite

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

The suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers a tea and coffee maker, a wardrobe, a safe deposit box, a TV, as well as garden views. The unit offers 1 bed.

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Two Bedrooms Suite

2 × Twin bed / 1 × Double bed43 ㎡up to 4

The family room features a tea and coffee maker. The unit has 3 beds.

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Country Cottage with Private Garden and Outdoor Hot tub

1 × Queen bed33 ㎡up to 2

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony with garden views, this suite also offers a tea and coffee maker and a TV. The unit has 1 bed.

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Spa Duplex

1 × Extra-large double bed (Super-king size)33 ㎡up to 2

The spacious double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

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Premium Deluxe

1 × Extra-large double bed (Super-king size)28 ㎡up to 2

The spacious double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

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Junior Suite with Fireplace

1 × Double bed25 ㎡up to 2

This double room offers a fireplace. Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides a TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.

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Deluxe with Balcony

1 × Double bed21 ㎡up to 2

Very large rooms with an outside terrace and roll-top bath.

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Premium Deluxe with Patio

1 × Extra-large double bed (Super-king size)21 ㎡up to 2

This double room has a desk, a patio, garden views and a private bathroom. The unit has 1 bed.

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Junior Suites with Terrace

1 × Double bed20 ㎡up to 2

The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with garden views, this suite also features a tea and coffee maker and a TV. The unit has 1 bed.

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Premium Deluxe with Garden View

1 × Extra-large double bed (Super-king size)19 ㎡up to 2

Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a TV, as well as garden views. The unit offers 1 bed.

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Deluxe with Garden View

1 × Double bed15 ㎡up to 2

Unique rooms with quirky features, including private terraces leading onto gardens, mezanine levels or spectacular bathrooms.

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Deluxe Twin

2 × Twin bed14 ㎡up to 2

Rooms with beamed ceilings or garden views.

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Classic Deluxe Garden View

1 × Double bed10 ㎡up to 2

Slightly larger rooms with beamed ceilings or garden views.

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Deluxe

1 × Double bed10 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a TV, as well as garden views. The unit has 1 bed.

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Facilities · 88

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningFamily roomsBBQ facilitiesLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsHot tub/JacuzziSaunaMassage servicesParkingPets allowedTerraceShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Allergy-free roomKid mealsLower bathroom sinkEmergency cord in bathroomOutdoor furniturePet bowlsSpa/wellness center servicesSteam roomBeauty ServicesPet basketManicurePedicureCoffee Shop on sitePersonal trainerStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guests24-hour securityDelivered food - securely coveredSecurity alarmMobile app for room serviceHappy hourInternet accessJapanese gardenFree beach shuttleFitness facilities (surcharge)No accessible shuttleElectric bicycle charging stationOffsite parking discounted rates availableBulk dispenser for toiletriesPool sun loungersPrivate picnicsReception hallSecured parkingSelf parking (surcharge)Beach yoga on siteBeach umbrellasTelevision in common areasVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyNon-smoking roomsRestaurantRoom serviceNon-smoking throughoutWheelchair accessible

Montigo Resorts, Somerset

Guest scores & sentiment

Room types · 16

Garden Lodge

Somerset Suite

Modern Suite

Two Bedrooms Suite

Country Cottage with Private Garden and Outdoor Hot tub

Spa Duplex

Premium Deluxe

Junior Suite with Fireplace

Deluxe with Balcony

Premium Deluxe with Patio

Junior Suites with Terrace

Premium Deluxe with Garden View

Deluxe with Garden View

Deluxe Twin

Classic Deluxe Garden View

Deluxe

Facilities · 88

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