Search cities, hotels, brands…
1 / 24

Beach Palace Family Resort & Spa - All Inclusive

★★★★★·9.1/ 10Excellent
·Resorts
Check-in 03:00 PM / out 12:00 PM
ClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 89 facilities +
Review
Official

Beach Palace Family Resort & Spa - All Inclusive provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the resort for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the resort's tours. During leisurely days and evenings, in-room amenities such as 24-hour room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the resort. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at resort are equipped with linen service, blackout curtains and air conditioning. At Beach Palace Family Resort & Spa - All Inclusive, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at resort to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. During your stay at resort, an array of engaging activities and amenities guarantees a delightful experience. During your stay, the resort provides direct access to a beach, ensuring you remain near the sea throughout your visit. Treat and spoil yourself by stopping at massage, hot tub, salon, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. At the resort, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by resort and making use of their well-equipped exercise amenities.

04

Guest scores & sentiment

From 220 guest reviews · multi-source · as of 2026-07-12

Guests praise the friendly staff, delicious food, beautiful beach, and spacious rooms. Common complaints include outdated facilities, poor soundproofing, odors in some rooms, towel shortages, and payment/check-in issues.

Dimension scores · cross-source

Location8.8
Service8.6
Cleanliness8.4
Surroundings8.4
Facilities8.3
Value8.2
PraisedFriendly and attentive staff · Excellent kids' club and activities · Diverse and delicious dining options · Accommodating for vegetarians/allergies
ComplaintsAging facilities needing maintenance · Poor soundproofing · Uncomfortable beds/pillows · Shortage of beach towels

KEYSuitable for families/couples valuing service and beach. Expect older facilities, verify room details, and allow time for payment verification.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What convenient facilities are nearby?
With a location score of 8.8, guests find it convenient near shopping centers. The hotel offers tour desks and car rentals for easy access to nearby attractions like Chichen Itza.
diningAre there diverse dining options? Is it suitable for special dietary needs?
The hotel features 4 restaurants with high-quality, varied food praised by guests. Families appreciate vegetarian and allergy-friendly options, though snack availability may be limited at times.
familyIs this hotel suitable for families with children?
Highly recommended. Among 188 family travelers, guests praised the staff, kids' club, and dining. The hotel offers kid meals, family rooms, and multiple pools, making it ideal for families.
coupleWhat experiences are recommended for couples?
Couples highly rate the staff, food, and beach/pool environment. Some mention excellent spa services for relaxation, but note the fitness center is small and spa prices can be high.
roomWhat are the room conditions? Any pros or cons?
Rooms are spacious and comfortable with private balconies and double hot tubs. However, some have poor soundproofing, odors, or outdated facilities. Sensitive guests should verify room types.
serviceHow is the level of service at the hotel?
Service scores 8.6, with guests praising the friendly and attentive staff. Despite some communication issues during check-in/payment, the overall service experience remains positive.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →